1. Distribution & Sales Systems 14 th January 2015

2. Distribution & Online Marketing Tools

3. Systems & Tools SiteMinder Channel Manager Manages the rates upload to all OTAs and integrates the OTA bookings. MyFidelio Connectivity Handles the interface between Opera and Channel Manager for the OTA reservations. Delphi.fdc empowers staff members to focus on the execution of an event and positions them to be more successful. Hospitality organizations can address the entire group sales and events process from the initial customer inquiry to sales management.

4. Systems & Tools Vscape hotel chains organize digital media assets such as pictures, images, and video for storage, retrieval and distribution to the world’s largest network of travel websites, their own brand sites, internal departments and third party vendors. Rate 360 is a powerful and easy-to-navigate rate comparison tool. Access your future and historical rates viewed via our powerful Hotelligence360 platform. This unparalleled data empowers you to improve your rate strategy and e-business strategies, helping you to maximize revenue. Agency 360 gives you access to the only comprehensive database of agency bookings on the market, helping you understand the performance of your hotel and your competitive set

5. Systems & Tools Demand 360 is a competitive market intelligence available to the hospitality industry that provides future visibility into your market and share performance across all distribution channels and segments. Develop an understanding of the hospitality industry and in-market trends and identify strategies to capitalize on revenue opportunities. Lanyon GroupMax solution that is deployed to power group reservations for all sizes of meetings across a wide range of event settings – including Convention & Visitor Bureaus (CVBs), corporations, travel management companies, brand hotels, independent hotels, and casinos. Revinate Guest Survey helps hotels improve the guest experience pre-, during and post stay with mobile and desktop solutions for easily engaging with guests.

6. Systems & Tools EasyRMS fully automated revenue management solution developed using the latest business forecasting and optimization technologies. Qlikview Reporting Tool QlikView is the most flexible Business Intelligence platform for turning data into knowledge. More than 24,000 organisations worldwide have enabled their users to easily consolidate, search, and visually analyse all their data

7. Sytems & Tools Meritushotels.com official website

8. Sytems & Tools Re-launched January 2014 – Developed by Travelclick

9. Sytems & Tools Runs on Responsive Design Focus on images

10. Sytems & Tools The website by numbers in 2014

11. Sytems & Tools The website by numbers in 2014

12. Sytems & Tools The website by numbers in 2014

13. Sytems & Tools

14. Dataarc

15. Sytems & Tools Taking full advantage of our guest database Segment databases on consumer demographic and behavior e.g spending patterns Store all databases after PDPA act Active database of 188,803k emails

16. Sytems & Tools

17. Database geo segmentation

18. Sytems & Tools Ezmsg Email Marketing Platform

19. Sytems & Tools 1.THE CAN-SPAM ACT 2003 REQUIRES THAT EMAIL MARKETING MUST BE DONE VIA ACCREDITED EMAIL SERVICE PROVIDERS OR YOU WILL BE IN RISK FOR BLACKLISTING = YOUR ONLINE REPUTATION IS DESTROYED 1.NO LIMIT ON THE NUMBER OF EMAILS SENT – YOU CANNOT SEND MORE 2000 EMAILS A DAY FROM YOUR GMAIL ACCOUNT TO OTHER GMAIL ACCOUNTS. 2.DETAILED STATISTICS – WHO OPENS YOUR EMAIL CAMPAIGNS, WHO BOUNCES, WHO CLICKS N MORE. 3.TEMPLATE BASED – YOU DO NOT NEED TO HOLD A Phd IN ART DESIGN HISTORY 4.MANAGE YOUR LIST – WHO UNSUBSCRIBES N MORE

20. Sytems & Tools