1. Presentation on Total Revenue Management (TRM)

2. Total Revenue Management  LOGIN / SECURITY  MASTER ENTRY  BILLING  PAYMENT  JOURNAL ENTRY (JE)  SEARCH / QUERY TOOL  MIS REPORTS SCOPE

3. TRM – Login / Security User - Rights Verification Admin Database A.O Clerk (Ledger / Counter) Data Entry Operator A.E.E

4. TRM – Master Entry  New Consumer Entry New Consumer Entry  Consumer Changes Consumer Changes  Account (Meter) Status Changes Account (Meter) Status Changes  Master Data Changes Master Data Changes

5. TRM – Billing  Upload and Download (SBM) Upload and Download (SBM)  Manual Bill Generation Manual Bill Generation  Trivectory Bill Generation Trivectory Bill Generation

6. TRM – Payment  Manual Payment Entry Manual Payment Entry  Counter Payments Counter Payments  Export master info  Import Counter Payment  SBM Payments SBM Payments  Create master data  Create header file  Import Payments

7. TRM – Journal Entry (JE)  Journal Entry Journal Entry  Cheque bounce  Wrong account  Other payments  Meter reading  Correct account  Sluggish  Deposit adjustment  Cheque bounce  Back billing charges  Audit short claim  Meter test charges  Disconn and recon fee

8. TRM – Search / Query Tool  Consumer Search (View) Consumer Search (View)  Ad-hoc Query Ad-hoc Query

9. TRM – MIS Reports  JSP Reports JSP Reports

10. TRM – Database Design V I E W S P R O F I L E S P A C K A G E S C O N S T R A I N T S I N D E X E S B A C K – E N D T R A C K E R P H Y S I C A L D A T A B A S E

11. TRM – Development Tools DATABASE :ORACLE 9i APPLICATION:VB 6 REPORTS:MIS Reports

12. TOTAL REVENUE MANAGEMENT THANK “U”