1. David Motlafi Mobile and Innovative Apps in government : m-Government Date: 22 October 2013 Track 5: Innovation successes in the Public Services

2. Heading Gauteng Provincial Government Mobile and Innovative Apps in government - mGovernment

3. Essential to Our Lives Within 15 minutes of waking up - 4 out of 5 smartphone owners are checking their phones - 80% REACH FOR THEIR PHONE BEFORE DOING ANYTHING ELSE! Within the first 15 minutes of waking up, 4 out of 5 smartphone owners are checking their phones. Among All Respondents Among 18-24 year olds 79% 62% 44% reach for phone within 15 minutes of waking reach for it immediately after waking reach for it immediately & use as alarm clock 89% 74% 54% reach for phone within 15 minutes of waking reach for it immediately after waking reach for it immediately & use as alarm clock

4. Global Perspective Leading when compared to a “Developed” Economy On Par with “Developing” Economies

5. The Ambit of m-Government (Citizen Touch Points) Human Resource Development and Employment Electricity and Water Law and Legislation Education Safety, Security and Justice Citizen Economic Development Environmental Healthcare Identity and Immigration Municipal Services

6. The City of the Future – Gauteng’s Vision Our vision for the City of The Future is a connected city leveraging innovative technology to drive service excellence, new revenue opportunities, cut costs and improve quality of life for citizens, businesses and visitors

7. “Building” iGauteng Potential to Develop a Central “App” Store for Gauteng that includes A Collaboration Hub for Aspiring Mobile App Developers in Gauteng A Common Platform off which Standards and Methods can be employed A Common Market Place that could cross the Public/Private divide

8. Mobility Framework - Execution Strategy StrategyPeopleProcessApplicationSecurityArchitecture Align with overall government strategy Business opportunities roadmap Mobile capabilities roadmap Mobile device management strategy Mobility Governance Roles and responsibilities definition Talent Management / Skills Optimization Recruiting Training Application Procurement / Development Deployment Quality control Architectural Governance Project Planning and Management Support Application Portfolio Management Mobile App Roadmap Mobile App Store User / Stakeholder Communities Usability / Functionality / Reliability Access Management Authentication Update Security Policies Assign Membership / Policies Track Assets Monitor / Track Security Violations Disable Lost / Stolen device Remote Kill / Lock Over The Air Application Updates Over The Air Client delivery Compliance Activity logging Styles of computing Device / platform standards Integration with enterprise systems Development tooling Device testing Frameworks

9. Mobility Demonstration Estimated Duration 5 minutes

10. Thank You