1. L/O/G/O MONTHLY REPORT IT division Arthur Ruan 28/12/2012 1

2. AgendaAgenda 1 1 Performance Review of 2012 Performance Review of 2012 2 2 Summary of 2012 3 3 Prospect of 2013 2

3. Agenda 1 1 Performance Review of 2012 Performance Review of 2012 2 2 Summary of 2012 3 3 Prospect of 2013 3

4. Performance Review PLAN 20.85B VND ITEM BUDGET CONTROL FINISH 19.15B VND RATE 92% 2 IT RECRUITMENT 2100% 480 (375) SYSTEM APPLICATION 473 (374) 98.6%114REPAIR FORM114100% 4

5. Agenda 1 1 Performance Review of 2012 Performance Review of 2012 2 2 Summary of 2012 3 3 Prospect of 2013 5

6. Summary—H/W and System MA 1 1 POS Application Form 2 2 Premium Report 3 3 Question Response Area 4 4 Launch UL Products 5 5 New Agent System 6 6 Info. Security Improvement 6

7. Summary—POS Application Form Form B Add/Cancel Rider, Reinstatement, Change occupation, Going Aboard Form A Pay Type, Reduce Face Amount, Personal Info., Reissued policy set Surrender F orm All Surrender Issues 7

8. Summary—POS Application Form STEP 2 CS Print Form Online Agent Request A Service STEP 1STEP 3 Customer Check And Sign 8

9. Summary—Premium Report Premium Sys. 3C Create 20 Reports Contribute one ManPower inCrease Efficiency 9

10. Summary—Premium Report 10

11. Summary—Question Response Area Purpose Knowledge Management System Answer and Confirm One Way Forum Express Opinions or Questions 11

12. Summary—Question Response Area 12

13. Summary—Launch UL Products UL System 19/04/2012 Start Selling 1 2 I01 / I02 / I03 Sales illustration(BarCode) 3 4 From NB to Claim System Setup Important Notes 5 6 COI / PMC / Invest Fund CNT: 66 Prem: 426M CNT: 66 Prem: 426M 13

14. Summary—New Agent System Finger Machine System Agent Salary Syetem New Daily Performance Report 14

15. Finger Machine System Finger Machine Check in Control PC BCS Upload Count Atte nda nce Data 15

16. Agent Salary System 14 salary items SC Sales Consultant SS Sales Supervisor ESS Executive Sales Supervisor PUM Pre-Unit Manager SC Sales Consultant SS Sales Supervisor ESS Executive Sales Supervisor PUM Pre-Unit Manager AS 3 salary items UM Unit Manager EUM Executive Unit Manager UM Unit Manager EUM Executive Unit Manager SM 4 salary items ABM Agency Branch Manger SABM Senior Agency Branch Manager ABM Agency Branch Manger SABM Senior Agency Branch Manager BM 16

17. New Daily Performance Report 17

18. Summary—Infor. Security Improve 1 1 All PCs join Domain and Anti-Virus 2 2 Upload files only using PDF format 3 3 All PCs make Windows Update 4 4 Lock USB/DVD/MSN/YAHOO/Facebook 5 5 Make WebSsense Report Weekly 6 6 Lock Domain/BCS/B2E Account when try 3 times error Lock Domain/BCS/B2E Account when try 3 times error 18

19. Summary—Infor. Security Improve 7 7 Lock BCS/B2E Account when User want to Resign Lock BCS/B2E Account when User want to Resign 8 8 Limit Extranet can't use some BCS/B2E Functions Limit Extranet can't use some BCS/B2E Functions 9 9 Change all Regulations to Flash files only Change all Regulations to Flash files only 10 Limit All Users open Share Folder 11 Lock Skype to transfer files 12 Install WSG to lock https Webpages 19

20. Summary—Infor. Security Improve Cloud Folder \\10.160.64.20 Cloud Folder \\10.160.64.20 20

21. Agenda 1 1 Performance Review of 2012 Performance Review of 2012 2 2 Summary of 2012 3 3 Prospect of 2013 21

22. Plan of 2013 1 1 New Investment System 2 2 VN App System 3 3 Incentive Analysis System 4 4 USB/SKYPE Apply System 22

23. Common and Back Office Accounting System(532) Plan—New Investment System Time Deposite System(120) Stock System(225) Bond System(228) 110 5 23

24. Plan—New Investment System 12/2012 Staging/ Prod H/W READY 03/2013 Launch Common/ Accounting System 01/2013 Translate English/ Date Format 06/2013 Launch Bond/ Stock System 04/2013 Launch Time Deposite System 24

25. Plan—VN App System App System Book Shelf App Market Mobi Meeting Sales illustration 25

26. Plan—Incentive Analysis System Launch All Incentives of Marketing into System A A Set the value of each Branch office of diff. Incentive ( PFyP/Pst/Cnt/Abscent Days… ) B B 1.System Statistic Everyday 2.Trace Online Page(Daily Report) 1.System Statistic Everyday 2.Trace Online Page(Daily Report) C C 26

27. Plan—USB/SKYPE Apply System Control the End Date by Sending E-mail Apply In Online System (No Paper) Handle the Max Amount(3) of Each Dep. 27

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