1. Resilience Personal, Team and Organisational Copyright of lifetimeswork 2009/2011 jenny.campbell@lifetimeswork.com

2. lifetimeswork Resilience Redefined Resilience = (Bounce Back x Speed) + Energy Recovered + ( Learning x Application ) Resilience Defined Resilience Personal,Team and Organisational

3. Resilience Personal and Organisational

4. How much of your energy in your life is spent on where you’d like it to be spent?

5. If it’s not 100% where is it going?

6. lifetimeswork Pacing 75-90% 100% Capacity Usage Time Paced Use of Capacity. Steady-ish curve, optimum level. Involves ruthless rejection of unnecessary tasks. Poorly paced use of capacity. Says yes to many low priority items, keeps rising to the challenge, but resulting usage is peaks and troughs. Overall result is less efficiency. Resilience Personal and Organisational

7. The Pacing Cycle Senses Assesses Capacity Plans Acts Succeeds/Fails Learns Forgives Lets go and moves on lifetimeswork Pacing Cycle Resilience Personal and Organisational

8. The ‘7’ Takes Full Responsibility for Self Not taking oneself too seriously Doesn’t dwell, moves on Optimistic + Pragmatic Independent + Needs others The ‘2’ Belief in a purpose Belief in judgement The External Goal : Stable Outcome oriented Ruthlessly pursued Can do, will do Will overcome all barriers – good problem solver, good learner Connected to at all times Element 2 of Adaptive Capacity Support Oneself Element 1 of Adaptive Capacity Perspective Element 3 of Adaptive Capacity Paces Oneself The Internal Resources ‘2+7+1’ The ‘1’ Accepts Self The Internal Resources: Stable How well do you know yourself? (Your behaviour/emotions) How easy is it for you to accept yourself? Are there areas of yourself that you decide to ignore or not use? What kind of person are you? How optimistic are you? How realistic are you? How emotional are you when faced with strong emotions of others? What do you believe about yourself? What do you believe about your judgement? What’s your sense of humour like? Can you laugh at yourself? Are you intense or light-hearted in your approach to life? How well do you learn? How easily do you forgive? (Yourself and others) How do you relate to others? How much do you need others? Who says you’re ok? How often do you ask for help? Is it easy? The Adaptive Capacity: Moving, keep it topped up How often do you feel really tired? How often do you refresh your own energies? What/who helps you get perspective? How often do you seek other perspectives? Do you know your own limits? How do you manage your own work and home-task loads versus your limits? What happens when you get face something unexpectedly demanding? How do you manage your own pacing? How well do you sense and plan for what might come up? How often do you say no to other things? The External Goal: Stable Whose goals are you working on? How clear are you about what you want? Does it fit with who you are? How sustainable is what you want? How important do you think your own goals are? How much compromise do you make? Do you find it easy to keep on track, or do you give up when things don’t work out? How easy is it for you to change how you’re approaching your goals? Do your goals energise you?

11. lifetimeswork Resilience Insights Control Resilience Personal and Organisational + LearningCoping

12. Resilience Personal, Team and Organisational Please come into the Team Resilience research programme! Contact jenny.campbell@lifetimeswork.com

13. lifetimeswork Organisational Resilience OR = Resilience of Top Team + 6 Organisation Factors ConsistencyCollaborative CultureLearning CultureEmotional contractPrioritisation to reduce stress/workloadSharing difficulties/ambiguity with staff ? Resilience Personal, Team and Organisational

14. lifetimeswork 10 Bottom Lines 1.Be prepared to work at deep, attitudinal level 2.No false confidence - only real truth helps 3.Learning is core 4.Challenge overworking 5.Challenge tendency to place self refreshment as low priority 6.Challenge Command & Control 7.Support women leaders specifically on 3 breakdown areas 8.Organisational Picture building. Come into the Team Resilience Research to discover more! 9.Build resilience explicitly in organisation. Especially that of Top Team 10.Work on the 6 other organisational resilience factors Resilience Personal, Team and Organisational

15. Resilience Personal, Team and Organisational Please come into the Team Resilience research programme! Contact jenny.campbell@lifetimeswork.com