1. Introducing the New SwetsWise Subscriptions Library Edition Everything your library needs to acquire, access and manage subscriptions AWHILES Annual Conference 2007 Claire Terry

2. What is SwetsWise Subscriptions Library Edition? A redeveloped & revitalised version of its predecessor DataswetsConnect A service developed with our customers input and advice A superior electronic and print subscriptions management tool

3. Why Redevelop DataswetsConnect Primitive technology Needs of market & your users changing Maintain access to comprehensive data currently available Customer feedback Tie-in with Swets global strategy New E-requirements

4. Creating the Requirements Start point was to not only migrate the existing DsC functionality, but to create: A new service that provides customers with all the information required to manage all subscriptions efficiently – print or electronic Given the magnitude of this development and the migration, customers had to be involved from the beginning

5. Creating the Requirements Involving Customers First, reviewed feed-back on existing DataswetsConnect Thought about what the service should be and any bright ideas we had All this was put together as a description of the new service

6. Creating the Requirements Involving Customers This description was discussed in detail with different customers and consultants From these discussions, a clear picture of what had to be created was established

7. Creating the Requirements Involving Customers Finally, usability testing was done with customers This ensured: The description was properly translated into the system That the system functioned as it is supposed to That the system is user friendly and intuitive

8. A New Superior Management Tool is born… SwetsWise Subscriptions Library Edition is created Contains all existing DataswetsConnect functionality plus several new features Integrated into our SwetsWise portfolio New look & feel, improved navigation

9. Account Grouping Full Claiming Possibilities Online Reporting License Requirements Access Status Information Order, Renew, Cancel New Features

10. Customizable interface – sections and sub categories within homepage can be customised to suit your requirements. Homepage

11. Fully Integrated – links provided through to Swetswise Online Content (where subscribed) for easy access to online resources. Subscription Details

12. License Information – process steps of each required license are recorded. Access Activation Process Steps

13. Informative Interface – the same detailed information is provided for your benefit. Publication Schedule

14. Archival Interface – 3 years worth of financial information is stored for each subscription. Subscription Financial Details

15. Comprehensive Claim Management and History Immediate overview of claim information History keeps track so you dont have to

16. Advanced Interface – you can now claim for missing online access as well as missing print issues. E-access Claim

17. Valuable Reporting – A variety of reports are available to download at your fingertips, you may also schedule any reports to be run automatically. Reporting

18. Future Developments Release 4.4 June Final DataswetsConnect Migration Release containing all Consolidation functionality Shipment Information Circulation List Administration Sticker Service Administration

19. Swets Simplifies… Superior electronic & print subscriptions management tool Established SwetsWise brand Collection of tools, tailored to meet each customers needs Ongoing developments to meet evolving market requirements … all to assist customers to acquire, access and manage all their electronic and print subscription requirements