2. An XML Framework For IP Phone Applications Nasser Manesh CTO Millenigence, Inc.

3. About Millenigence  Software technologies to enable delivery of data and applications to all converged communications endpoints  Solutions for different brands of IP phones, PDAs, cell phones  J2EE-based server platforms for application and endpoint provisioning  We are located in Irvine, California

4. IP Phones in the Enterprise

5. Can Act as Data Terminals

6. IP Phone Applications  IP phones use different languages and protocols for data applications – Usually XML based but not standard  Other endpoints mostly agree on WML or XHTML  Development of converged applications for these devices is painful – A comprehensive framework needed

7. Application Framework  Application Server  Development Tools  Cross Device Translation  Sales Tools

8. Application Server  Multiple device support  Deployment and provisioning  Interface with IP PBX  User portal for web access

9. Support Multiple Devices Same Multiple Application Devices!

10. Connectivity Architecture

11. Deployment and Provisioning

12. Interface with IP PBX IP PBX Application XML API/Query XML Page XML Response URL Access XML Event XML Push

13. Web-based User Portal

14. Apps Utilize Portal and Endpoint

15. Application Development  Rapid prototyping  Automatic source code generation  Standard based development

16. Case Study: Airline Application

17. Application Description File

18. Generating Code

19. Java/J2EE Source Code package com.beta_airlines; import com.millenigence.dashphone.*; // use DashPhone API public class Menu1 extends HttpServlet { public void doGet(HttpServletRequest req, HttpServletResponse resp) { Gs gs = new Gs(req, resp, getServletConfig()); Dae page = gs.getDae(); // create a page page.setTitle(“Flight Information"); page.setPrompt(“Beta Airlines”); ArrayList menu = new ArrayList(); menu.add(URL + "?page=menu4",“Flight Schedule"); menu.add(URL + "?page=menu2",“Reservations"); menu.add(URL + "?page=default",“Customer Support"); page.menu(menu); // add menu entries to page page.out(); // send page to endpoint! } }"?page=menu4""?page=menu2""?page=default"

20. Cross Device Translation  Middleware – completely transparent  Extend the reach of existing applications

21. Cross XML Proxy (CXP)

22. Extending the Reach of Apps  Alcatel’s Unified Communications on Cisco and Avaya

23. Sales Tools  No programming – just prototypes  Quick and easy  Multiple skins  Stand alone demos

24. Prototypes

25. Can Use Real Phone or Skin

26. IP Phone, Handheld, etc.

27. Conclusion  Using converged communication endpoints – such as IP phones – as data devices is becoming reality  True convergence happens at the application level  A comprehensive XML-based framework like DashPhone makes development, deployment, and multiple device support much easier