1. Unit 7 Lesson 14

2. Pair Work A Role Play B Part 2 Business Speaking

3. A. Pair work Task: Work with your partner to match the sentences on the left with the similar sentences on the right. 1) How can I help you? 2) Could you put me through to Jenny Lee, please? 3) Could you wait for just one moment, please? 4) I'll put you through to her immediately. 5) I'm afraid the line is busy. 6) Can I take a message? 7) May I ask who is calling, please? 8) June Davis speaking. 9)I'm sorry. Could you repeat that? 10) May I have your number, please? A. I will connect you immediately. B. Could you hold on for a moment, please? C. I'd like to speak to Jenny Lee, please. D. What can I do for you? E. Could you tell me your phone number? F. I'm sorry. Could you say that again? G.This is June Davis. H. May I have your name, please? I. Would you like to leave a message. J. I'm afraid the line's engaged. Key: 1)-D, 2)-C.3)-B,4)-A,5)-J,6)-I, 7)-H, 8)-G,9)-F,10)-E

4. B. Role play Task: Role-play a telephone conversation according to the following two situations. Both you and your partner can use your own name. Situation OneInformation for youInformation for your partner You are a colleague of Paul Taylor's. He's in a meeting at the moment, so answer the phone and take the message for him. Phone Paul Taylor and ask him to bring the DKL file to the meeting on Thursday. Situation TwoInformation for youInformation for your partner Phone Deborah Sauer at ADC Corporation. Tell her your flight gets in on Friday at 10:30 a.m. Ask her to pick you up at the airport. Your flight number is BA008. You are a colleague of Deborah Saucer. She's at lunch at the moment, so answer the phone and take any messages for her.

5. Part 3 Listening Practice A.Conversation 1)cell phone 手机 2)boom 突然增加 3)convenient 便利的 4)noise pollution 噪音污染 New words and Expressions

6. Task One: Listen to the conversation and complete the table below. Who... Opinions on Cell Phones Eric They are _______________________ David They are _______________________ Jessica They are _______________________ convenient and save time unnecessary good for business

7. 1) An increasing number of people have been using cell phones during the past ten years. ( ) 2) People are using cell phones everywhere they go. ( ) 3) Eric is crazy about cell phones. ( ) 4) David thinks it good to use cell phones in public places. ( ) 5) Jessica may be a busy business woman. ( ) Task two: listen to the conversation again and decide whether the following statements are true(T) or false(F). T F T F T

8. Part 3 Listening Practice B. Passage 1)communication 交流，传播 2)telegram 电报 3)mass communication 大众传播 4)factor 因素 5)keep in touch with 与... 保持联络 6)community 社区 7)newsletter 时事通讯 8)web page 网页 New words and Expressions

9. Task one: listen to the passage and choose the best answer to each question. 1. What do we use when we want to reach many people at the same time? A. Messages. B. Personal communication. C. Mass communication. D. Conversations. 2. Why do people need to communicate? A. Because there are many different ways fo communication. B. Because people want to let someone know something. C. Because communicating should be easy these days. D. Because people need good communication skills. 3. Which is NOT the factor people consider when choosing a way to communicate? A.How fast it is. B.How much it costs. C. How easy it is to use. D. How long it lasts. 4. What might you do if you want to keep in touch with your brother abroad? A. You might e-mail him. B. You might publish a newsletter. C. You might give a speech. D. You might produce a movie. 5. What might we do if we want to let the community know what's happening in our company? A. We might make a call. B. We might fax everybody. C. We might write everybody a letter. D. We might create a Web page. C B D A D

10. Task two: Listen to the passage again and list at least five ways of personal communication and mass communication. Ways of Communication Personal Communication Mass Communication 1) conversations 2) letters 3) email 4) notes 5) telephone 1) newspapers 2) magazines 3) television 4) radio 5) movies

11. Part 4 Fun Listening Listen to the song and fill in the blanks. No New Year's Day to celebrate No chocolate covered candy hearts to give away No first of __________ No song to sing In fact here's just another ordinary day No April rain No __________bloom No wedding Saturday within the month of June But what it is, is something true Made up of these three words that I must say to you I just called to say I love you I just called to say how much I __________I just called to say I love you And I mean it from the bottom of my heart spring flowers care