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16. Application to Closing Referrals 10% 20% 45% 90% CRM - Printing CRM – E-Mail CRM – Phone Normal Processing CRM Builds Raving Fans Follow Your Customer Gold In Your Filing Cabinet

17. Mon.Tue.Wed.Thu.Fri.Sat. Week 1 Application Email RE Processing Email PR Print BC Phone Week 2Email PPEmail CC Print PC Application Email PP Print BC Processing Phone Week 3 Print AR Email RE Email FPEmail PR Print BC Phone Week 4Email FP ApplicationProcessing Email CC Print BC Phone Totals Touches 6447526 Follow Your Customer Gold In Your Filing Cabinet

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21. CRM – E-Mail 1.Prospect Purchase 2.Prospect Refinance 3.Closed Customer 4.Network Partners 1.Real-estate 2.CPA 3.Insurance Agent 4.Builder Follow Your Customer Gold In Your Filing Cabinet

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23. Follow Your Customer Gold In Your Filing Cabinet

24. Over 400 written and graphically-designed emails Follow Your Customer Gold In Your Filing Cabinet

25. Fill Your Bucket Listing Agent Inspector Landscaper Builder Insurance Agent CPA - Financial Planner Follow Your Customer Gold In Your Filing Cabinet

26. Follow Your Customer Gold In Your Filing Cabinet

27. Follow Your Customer Gold In Your Filing Cabinet

28. Follow Your Customer Gold In Your Filing Cabinet

29. Follow Your Customer Gold In Your Filing Cabinet

30. Follow Your Customer Gold In Your Filing Cabinet

31. Follow Your Customer Gold In Your Filing Cabinet

32. 20 loans a month x 12 months = 240 240 loans x 10% = 24 New Loans 24 New Loans x $4,200 = $100,800 “How much time a month would you spend to get 2 extra loans?” Follow Your Customer Gold In Your Filing Cabinet

33. Follow Your Customer Gold In Your Filing Cabinet

34. Follow Your Customer Gold In Your Filing Cabinet

35. Follow Your Customer Gold In Your Filing Cabinet

36. Follow Your Customer Gold In Your Filing Cabinet