1. Business Communications eFolio project
writing assignments
Business Communications eFolio project

2. Table of contents Chapter 6 Chapter 7 Chapter 8 Assignment Description
Final letter
Chapter 7
Chapter 8

3. Chapter 6 - Assignment 6.6 Information Request:
Your company, software.com, wants to hold its next company-wide meeting in a resort location. The CEO has asked you, as marketing manager, to find a conference location for your 85 engineers, product managers, and marketing staff. He wants the company to host a four-day combination sales conference/vacation/retreat at some spectacular spot. He suggests that you start by inquiring at the amazing Caesars Palace Las Vegas. You check its Web site and discover interesting information. However, you decide to write a letter so that you can have a permanent, formal record of all the resorts you investigate. 
You estimate that your company will require about 80 rooms. You will also need three conference rooms (to accommodate 25 or more) for one and a half days. You want to know room rates, conference facilities, and entertainment options for families. You have two periods that would be possible: April or July You know that one of these is at an off-peak time, and you wonder whether you can get a good room rate. You are interested in entertainment at Caesars during these times. One evening the CEO will want to host a banquet for about 125 people. The CEO wants a report from you by December 3.
Your Task:
Write a well-organized information request to Ms. Isabella Cervantes, Manager, Convention Services, Caesars Palace, 257 Palace Drive, Las Vegas, NV You might like to take a look at the Caesars Web site at

4. Chapter 6 – Letter Software.com 1818 Vega Drive Saint Paul, MN 55076
Phone: (651)
November 29, 2010
Ms. Isabella Cervantes, Manager
Convention Services Department
Caesars Place
257 Palace Drive
Las Vegas, NV 87551
Dear Ms. Cervantes:
Can Caesars Palace provide meeting rooms and accommodations for 85 software.com engineers, product managers, and marketing staff for either April or July10-14?
Your hotel received strong recommendations because of its excellent resort and conference facilities. Our company is planning a four-day sales conference/retreat, and I am collecting information for our planning committee. Could you answer these additional questions regarding Caesars Palace:
Does the hotel have (a) a banquet room that can seat 125 plus (b) three smaller conference rooms; each to accommodate a minimum of 25 people?
Do you have special room rates for (a) off-peak time plus (b) groups; we will be needing 80 rooms?
What are your entertainment options for the dates listed above?
 Answers to these questions and any other information you can provide will help us decide which conference facility to choose. Your response by November 29 would be greatly appreciated since our planning committee meets December 2.
Sincerely,  
Allison Asmus, Manager
Marketing Department

5. Chapter 7 - Assignment
7.4 Request Refusal: As the manager of the Reprographics Department, you have been asked by two staff engineers for a copy of the latest version of Adobe Photoshop. This is an expensive licensed software program that your employees use. The engineers want it for home use. You know it is against the law to do this, and you understand why. Software companies would go out of business if they sold a program and it was copied by many others. Your Adobe software contract allowed you to install the updated version of Photoshop on one server and use it with up to five employees in this networked office. You would be breaking the contract and the law to let the program be copied. You wouldn’t mind showing people how your department uses it, but you can’t let the program be copied. Note that you do not supervisor or have authority over the engineers, so you must empathize with them to get them to understand why you cannot grant the request. Your Task: Send an message to and refusing their requests and explaining why you cannot allow them to copy your updated version of Adobe Photoshop.

6. Chapter 7 – Letter
Date: November 29, 2010 To: From: Subject: Adobe Photoshop Dear Robert and Jose, I understand how you would want a copy of the latest version of Adobe Photoshop for personal use. Photoshop is an amazing software program; I use my version for greeting cards and birthday cards every year. Our company’s Adobe software contract allows us to install the updated version of Photoshop on one server for use on up to five computers in this networked office. It would be breaking the contract and the law to make copies of this software for any other use. Here are two links to online companies with discounted software systems; and . If you are interested, I can show you some of the new features that are in the updated version. Sincerely, Allison Asmus Manager, Reprographics Department

7. Chapter 8 - Assignment 8.5 Persuasive Favor/Action Request:
Despite spending countless hours in the classroom and writing stacks of meticulous research papers, many graduates who are about to enter the real world are clueless when it comes to basic personal finance, according to the experts. As program chair for the Associated Student Organization at the University of Nevada, Las Vegas, you suggest that the group invite financial celebrity Suze Orman to be its keynote speaker at a special graduation convocation. The ASO agreed and set aside $1,000 as an honorarium. This in not very much to entice the author of The Money Book for the Young, Fabulous & Broke, but Ms. Orman has been heavily promoting her book in cross-country tours to college campuses. The ASO group thinks it stands a fair chance of luring this financial celebrity to campus.
Your Task:
Write a convincing favor/action request to Suze Orman, P.O. Box 4502, New York, NY Learn more about her expertise and books by using the Web and electronic databases. Invite her to speak May 26. Provide direct and indirect benefits. Include an end date and make it easy to respond. Use your own wording; do not use the same wording as the model documents in this chapter.

8. Chapter 8 – Letter University of Nevada - Las Vegas
8100 University Drive suite 2310, Las Vegas, NV (123)
November 29, 2010
Ms. Suze Orman
P.O. Box 4502
New York, NY 10014
Dear Ms. Orman:
The Money Book for the Young, Fabulous & Broke is an amazing book filled with great financial advice. You are one of the most notable financial advisors in the United States. I believe you are the perfect person to speak to our graduating class on this topic. Many of our graduates need help when it comes to basic personal finance.
I know you are currently promoting your book across the country; the Associated Student Organization would like to invite you to be the keynote speaker at our special graduation convocation. There will be many students and faculty in the audience eager to hear your advice. You will be able to promote your book both during your speech and after the convocation. We will be able to give you a $1,000 honorarium for your time.
Would you be our keynote speaker for the graduation convocation at 7 p.m. May 12 at the University of Nevada, Las Vegas auditorium? Give me a call at (123) before May 5 to make arrangements.
Sincerely,
Allison Asmus
Program Chair, ASO

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