1. E-Transformation Case Study : The Little Red Dot Presenter : Sebastian Foo

3. GDP Grew 130x from 1960 to 2003. CONFIDENTIAL3 GDP per capita US$46,241 (2011) ICT Industry Revenue USS$66.7B (2011)

4. I am a Historian.I am a Futurist.

5. 1980 – 1999. Civil Service Computerisation Programme laid the Foundation for Digitization & Connectivity

6. ICT Manpower is essential. 1980, we had 850 IT professionals. By 1985, we need 5000. What did we do? Scholarships were introduced to attract the talented youngsters.

7. 1982-1983, Tertiary Schools started IT Departments Tertiary schools introduced new IT diploma & degree courses.

8. And not forgetting the working professionals Continual IT education for working adults & course for mid- career switch.

9. 1998, Singapore ONE, the National Broadband programme was launched Government gave S$200M. Not for building a network, but to subsidise broadband subscription.

10. So 1980-1999, we have the following key Enablers Civil Service Digitization & Connectivity IT Manpower Development National Broadband Whole-of-Country Enablers Whole-of-Govt Enablers

11. 2000 – 2010. The eGovernment era.

12. Earlier part of this era was about delivering as many feasible citizen-centric eServices. Later years focused on mServices & integration. “Less is More” Public Service Infrastructure “Built Once, Reuse Always” Public Service Infrastructure “Built Once, Reuse Always” 1,600 eServices in 6 years & 300 mServices in 3 years.

13. By 2010… Civil Service Digitization & Connectivity + Electronic Transaction Act (1998) Civil Service Digitization & Connectivity + Electronic Transaction Act (1998) IT Manpower Development National Broadband Whole-of-Country Enablers Whole-of-Govt Enablers Public Service Infrastructure “Built Once, Reuse Always” Public Service Infrastructure “Built Once, Reuse Always” 1,600 eServices in 6 years & 300 mServices in 3 years. Services

14. What’s Enablers are planned for the Future? Civil Service Digitization & Connectivity + Electronic Transaction Act (1988) Civil Service Digitization & Connectivity + Electronic Transaction Act (1988) IT Manpower Development National Broadband Public Service Infrastructure “Built Once, Reuse Always” Public Service Infrastructure “Built Once, Reuse Always” 1,600 eServices in 6 years & 300 mServices in 3 years. ?

15. 60% of the population are Facebook users. Big Data Analytics. Specially Social Data. Listen, Analyze, Insights, Calibrate Policies & Better Services.

16. Government Cloud available, let’s extend its value by having Software-as-a-Service (SaaS). G-Cloud implemented. Now focusing on SaaS. Pick, Pay & Use. Faster & Lower Cost.

17. “We can no longer wait nine months or more for delivery, the world is moving too fast.” …tendency for agencies to list their maximal requirements, including things they did not need… lead to very complex programmes where the risk and magnitude of failure increases.”

18. “… move towards is a more disciplined approach, where the most important functions are prioritised and the emphasis is on going live as quickly as possible.”

19. Agile Software Development is a framework which time-boxed iterations, is evolutionary in development and affords flexibility to change http://scrumtrainingseries.com

20. The key Enablers have paved the way for our future… Civil Service Digitization & Connectivity + Electronic Transaction Act (1988) Civil Service Digitization & Connectivity + Electronic Transaction Act (1988) IT Manpower Development National Broadband Public Service Infrastructure “Built Once, Reuse Always” Public Service Infrastructure “Built Once, Reuse Always” 1,600 eServices in 6 years & 300 mServices in 3 years. Big Data Analytics Agile Software Development ??Software-as-a-ServiceSoftware-as-a-Service

24. Call For Collaboration, allows Government and Industry to co-create and co-conduct pilots and trials in Jurong Provides the industry with a platform to demonstrate their solutions in addressing urban challenges, especially those of cross- domain nature; and Offers Government agencies an opportunity to test out innovative ideas before deploying them nation-wide.

25. Take Away Is there a secret to success? Maybe…but there is a order to success. Having the right order is akin to prioritizing what needs to be done first.

26. Take Away Best soccer players don’t always win the world cup… The Best team does. And it comes with strong leadership, right strategy, and team work.

27. Thank you! Should go on diet.