1. Welcome! West Allis: Yes you can!

2. Terms: Data – Any form of information stored in a computer Data – Any form of information stored in a computer Database – A computer program or file that stores lists of information Database – A computer program or file that stores lists of information Web – The internet accessed through a web browser Web – The internet accessed through a web browser Server – Any computer which allows people to access resources on it through a network Server – Any computer which allows people to access resources on it through a network

3. The tasks ahead: Needs and solutions Reduce labor Reduce labor Integrate systems to increase data accuracy Integrate systems to increase data accuracy Increase ease of use Increase ease of use (computer system and member use of chamber resources) Increase data stability Increase data stability Increase (ease of) access to data Increase (ease of) access to data Increase data update (change) speed Increase data update (change) speed Increase stability of computer systems Increase stability of computer systems Reduce chance and risks of catastrophes Reduce chance and risks of catastrophes Increase membership satisfaction Increase membership satisfaction Increase revenue while increasing member satisfaction Increase revenue while increasing member satisfaction

4. Where do we start? with what we have

6. Needs: More computers More computers Access to the same data on multiple computers Access to the same data on multiple computers Faster printing and access to that printing from multiple computers Faster printing and access to that printing from multiple computers

8. Needs: Backup data automatically Backup data automatically Access to data regardless of what people are doing on each computer Access to data regardless of what people are doing on each computer Prepare for database integration: Prepare for database integration: –Web –Export for Chamber Members –Mailings (labels)

10. Need: Off site automated data backup Off site automated data backup Real time database integration with the web site. Real time database integration with the web site. Web site statistics to determine usage of resources* Web site statistics to determine usage of resources* Modernize web site navigation, an increase professional look and feel of the site. Modernize web site navigation, an increase professional look and feel of the site. Easier communication:* Easier communication:* –Sue@westallis.org jim@westallis.org karen@westallis.org contact@westallis.org Sue@westallis.orgjim@westallis.orgkaren@westallis.org contact@westallis.orgSue@westallis.orgjim@westallis.orgkaren@westallis.org contact@westallis.org * - Already available with current resources

14. Need: More work to be done on the computer More work to be done on the computer Need more machines to access data from Need more machines to access data from Refine database for things like the golf list* Refine database for things like the golf list* Chamber event communication via email* (mail merge from database) Chamber event communication via email* (mail merge from database)

16. Need: Reregister all Chamber members for 2005 Reregister all Chamber members for 2005 Update all chamber members in database for 2005* Update all chamber members in database for 2005* New optional services: Conference room for members New optional services: Conference room for members

19. Need: Access database and chamber information from remote locations. Access database and chamber information from remote locations. More machines for chamber office. More machines for chamber office. Chamber members update their own records online. Chamber members update their own records online. Chamber members can submit news online Chamber members can submit news online

21. Needs: Chamber members want to submit feed back on chamber business (Local business with ebay type credentials / feedback)* Chamber members want to submit feed back on chamber business (Local business with ebay type credentials / feedback)* Maintain and update components of the current system Maintain and update components of the current system

22. Cost projection Current Current Future Future –Services –Hardware

23. Current: Budget $2000 Additional main PC workstation w/ 3 year parts warranty $680 Additional main PC workstation w/ 3 year parts warranty $680 Network switch w/ wireless, labor to integrate switch and fix network cable: $109.66 Network switch w/ wireless, labor to integrate switch and fix network cable: $109.66 Problems with building power, add UPSs to system to create stability: $267.61* Problems with building power, add UPSs to system to create stability: $267.61* Support in new system config: $221.20 Support in new system config: $221.20 Server (Bowing): $689.00 Server (Bowing): $689.00 Total: $1967.47 Total: $1967.47 Chamber purchase of printer: ~$500? Chamber purchase of printer: ~$500? New Total: ~$2467.47 New Total: ~$2467.47 * - Unforeseen problem which had to be dealt with immediately.

24. Future Services High speed internet connection: ~$100 / month High speed internet connection: ~$100 / month Remove old dial up service -$220 / year (not needed) Remove old dial up service -$220 / year (not needed) Web / data hosting services: $0 Web / data hosting services: $0 ($200 / year) Automated off site backup service: $0 Automated off site backup service: $0 ($40 / month @ 1 GB of data) IT consultation and training services: $0 IT consultation and training services: $0 ($313.50 / month @ 3 hours / month) Hardware support and maintenance: $125 / month Hardware support and maintenance: $125 / month (30% discounted estimated to 40% by 2005.) Web development and feature generation: $125 / month Web development and feature generation: $125 / month (This depends heavily on need for features and time lines 30% discount -> estimated to 40% by 2005.)

25. Why do we want to do this? We believe the chamber is going to evolve to an information based business We believe the chamber is going to evolve to an information based business (visibility of advertising) We believe the internet is going to become the primary way for the chamber to communicate. We believe the internet is going to become the primary way for the chamber to communicate. (visibility of advertising) We believe in the product we sell and we stand behind it and it’s performance 100% We believe in the product we sell and we stand behind it and it’s performance 100%

26. Future Hardware Conference laptop $1000 Conference laptop $1000 Conference projector $1300 Conference projector $1300 Sue laptop $1000 Sue laptop $1000 Jim laptop $1000 Jim laptop $1000 Hardware maintenance: Hardware maintenance: –3 pc @7 year replacement: ($1000 for a PC + support) * 3 pc / 7 years $428 / yr -3 laptops ($1200 for a laptop + support) * 3 / 4 years $900 / yr -Projector $1300 + $400 for 2 replacement bulbs over 5 years / 5 years = $340 / yr

27. Questions and comments Suggested: Contact information? Contact information? Brian Kerhin (Byte Harmony, Inc.) www.byteharmony.comwww.byteharmony.com 414.443.9594 www.byteharmony.com Availability? 24x7: 414.831.0654 Availability? 24x7: 414.831.0654 Chamber web statistics? Chamber web statistics? http://usage.westallis.org http://usage.westallis.org http://usage.westallis.org –Username: chamber –Password: commerce Sign up process? Sign up process? These slides? These slides? www.byteharmony.comwww.byteharmony.com - Chamber www.byteharmony.com

31. Visits is the amount of times the site has been viewed. Monthly site visits est: 3261 Data taken from Mar 13 th – Mar 23 rd