1. Student Organization Advisor Technical Workshop DoIT Representatives: Brad Thome (brthome@doit.wisc.edu)brthome@doit.wisc.edu Jesse La Grew (jlagrew@doit.wisc.edu)jlagrew@doit.wisc.edu

2. Bucky Backup – SSFC and Non-SSFC Offers remote backups of data – Automated, incremental backups (if desired) Free Installation of Bucky Backup client Costs – Before July 1, 2009: $.00125 / MB – After July 1, 2009: $.001 0 / MB – For 1 0 GB of data for 1 year: $ 1 22.88 Only includes latest file revision Based on rate after July 1, 2009

3. Help Desk – SSFC and Non-SSFC Free software troubleshooting for supported products – Methods of contact Walk-in (Memorial Union or Computer Sciences) On-line chat (excludes NetID based inquiries) Phone Access to “Knowledge Base” that contains answers to many technical questions – http://kb.wisc.edu/helpdesk

4. My WebSpace Group Directories – SSFC and Non SSFC Offers separate storage outside of individual NetID based My Webspace accounts Larger storage capacity than normal My Webspace accounts Only available to SSFC funded RSOs for Free Costs – $30 one time setup fee for Non-SSFC groups.

5. Repair and Desktop Support – SSFC and Non- SSFC Workstation, server, network, and printer configuration and troubleshooting Advice on purchases of equipment Coordination for other DoIT services Costs – SSFC: Free – Non-SSFC: $70 per hour for normal response

6. Software Training – SSFC and Non-SSFC Free software training from “Software Training for Students” – Includes offerings such as web design, Microsoft office, graphics/animation, multimedia, wikis, general computing – Custom classes are also available upon request

7. Web Hosting - SSFC Housed on a SITI-funded server for use by SSFC funded RSOs Static web pages only Costs – Free

8. Web Hosting – Non-SSFC Housed on DoIT RSO webhosting server – https://webhosting.doit.wisc.edu/rso/ https://webhosting.doit.wisc.edu/rso/ Static web pages only Costs – Free

9. WebSurvey@UW – SSFC Only Create and deploy online surveys. Costs – $50 per year for one survey (up to 5,000 respondents) – $150 per year for multiple surveys (up to 5,000 respondents) – $100 per year for one survey (up to 10,000 respondents) – $300 per year for multiple surveys ( up to 10,000 respondents)

10. WiscCal Plus – SSFC and Non-SSFC Extension of basic WiscCal Services. Allows for resource calendar creation – i.e. conference rooms, vacation calendars, work schedule calendars, and role based-accounts. https://admin.wisccal.wisc.edu/register.asp Documentation on the Helpdesk Knowledgebase, and training sessions are available.

11. WiscCare – SSFC and Non-SSFC DoIT RaDS Hardware maintenance plan. WiscCare extends the warranty on your computers and Printers. Cost: – Paid Service based on type of hardware. Contact info@uss-internal.doit.wisc.edu for more information.

12. WiscList – SSFC and Non-SSFC Self-Service e-mail distribution list system. Allows for creation and maintenance of email lists. Contact wisclists@doit.wisc.edu to setup an account, or fill out the WiscList RSO Application Form. Documentation Available on the helpdesk knowledgebase.

13. WiscLists – SSFC and Non-SSFC Announcement Lists - Mass email distribution Feedback/Open Discussion Lists – Anyone can post to the list, including non-members. Moderated Discussion Lists - Only members can post to the list, and must be approved by a moderator. Unmoderated Discussion Lists - Unscreened before posted to the list.

14. WiscMail Plus – SSFC and Non-SSFC Cost: Free Separate e-mail address delegated to your organization. Contact support@studentorg.wisc.edu to setup an account. Have the following information: Organization Name, account name, manager name, Type of account, and Forwards. xxxx@rso.wisc.edu

15. Wiscmail Plus – SSFC and Non-SSFC Three types of accounts: User: Separate email account you can check and change password. Forwarding possible Role: Separate email account you can check. No password change allowed. Forwarding possible Alias: Account that must be forwarded

16. Payment Options Non SSFC DoIT accepts many forms of payment. Personal Payment: Cash, Check, Credit Card Departmental Payment: DoIT Number, Tax- exempt Visa cards.

17. Technology Alternatives

18. Online Storage Google Docs – Online storage and modification of documents and other files – Option to share with other users – http://docs.google.com http://docs.google.com Costs – Free

19. Web Hosting Just about any third party vendor can be used – May offer scripting languages such as ASP, Perl, PHP, etc. – May offer MySQL or MSSQL for database interactions or creating dynamic content – Fee based service costs will differ by company DoIT can redirect website from *.rso.wisc.edu or *.studentorg.wisc.edu to point to content from third party hosting company Example Companies: EasyCGI, GoDaddy, Webhosting Pad

20. Online Surveys SurveyMonkey – https://www.surveymonkey.com https://www.surveymonkey.com Costs – Free Service 1 0 questions, 100 respondents – $19.95 per month Unlimited questions, 1,000 respondents per month – $200 per year Unlimited questions, unlimited respondents

21. Calendaring Google Calendaring – http://calendar.google.com http://calendar.google.com – Free online calendaring – Sharing with multiple users available Costs – Free

22. Email Lists FreeLists – http://www.freelists.org http://www.freelists.org – RSS Feeds supported Google Apps – http://apps.google.com http://apps.google.com Costs – Free

23. Email Gmail – http://gmail.com http://gmail.com – Individual accounts that offer POP or IMAP access via email client as well as forwarding of email to or from your Gmail account Costs – Free

24. Google Apps http://apps.google.com – Offers calendaring, email, email list as well as file sharing and document management – Higher level email forwarding from *.wisc.edu domains generally not supported

25. Downside to DoIT Alternatives In many cases, alternate services have EULAs (End User License Agreements), that allow the hosting provider to do whatever they want with client data, which usually includes distributing with other companies that have partnerships. Support may be lower and loss of customer data may be acceptable to provider

26. DoIT Contacts General RSO Support – Email: support@studentorg.wisc.edusupport@studentorg.wisc.edu – Phone: (608) 264-4357 (4-HELP) For support, creating a case through the Help Desk is recommended – Phone: (608) 264-4357 (4-HELP) – On-line: https://my.wisc.eduhttps://my.wisc.edu Under Services tab within “Case List” section