1. Advisor.com Success with Novell Teaming Author Gregg A. Hinchman/Daniel Shelley Company Hinchman Consulting/Novell Session Number

2. Advisor.com Introduction, Outline  Introduction Speakers A bit of Business  Planning Features and Modules Architecture  Implementation Novell Teaming Administration ~Live Demo~ Help Desk Team ~Live Demo~  Summary

3. Advisor.com Introduction, Speakers  Gregg A. Hinchman Self-Unemployed Consultant, www.HinchmanConsulting.com Self-Unemployed Consultant, www.HinchmanConsulting.com 12+ years of GroupWise® Experience 12+ years of GroupWise® Experience 6 years of Clustering experience 6 years of Clustering experience Author: Author:  “Success with Clustering GroupWise 7” www.TayKratzer.com Co-Author: Co-Author:  “Success with GroupWise Document Management” GroupWise Coolsolutions Articles GroupWise Coolsolutions Articles GroupWise Advisor Magazine Articles GroupWise Advisor Magazine Articles

4. Advisor.com Introduction, Speakers  Daniel Shelley Product Manager – Product Manager – Novell Teaming + Conferencing

5. Advisor.com Introduction, A bit of Business  Topic We will discuss Novell's new Teaming+Conferencing We will discuss Novell's new Teaming+Conferencing  Format Discussion will be led with supporting examples given. Discussion will be led with supporting examples given.  Questions Please hold until 'Question Breaks' Please hold until 'Question Breaks'  Knowledge: Advanced GroupWise 7 Advanced GroupWise 7 Linux Linux  Related Sessions: Consultant's Corner: GroupWise Redesign Consultant's Corner: GroupWise Redesign Consultant's Corner: A Trip down Gateway lane Consultant's Corner: A Trip down Gateway lane

6. Advisor.com Planning, Features and Modules  Team Management  Address Book  Team Discussion Forums  Team Calendar/Tasks  Document Management  Workflow  Polls/Surveys  Wikis/Blogs/RSS  Dashboard

7. Advisor.com Planning, Features and Modules

8. Advisor.com Planning, Architecture  Teaming Server Requirements 32-bit/x86 processor or 64-bit/x86 processor running in 32-bit mode Java Virtual Machine (JVM) 1.5 or later Novell Open Enterprise Server 2.0 (Linux Kernel) SUSE® Linux Enterprise Server 10 sp1 RedHat Enterprise Linux 3 or 4 Windows 2003 Server (Not for Conferencing) Sun Solaris 8.0 or 9.0 running on a Sun SPARCB. computer (Not for Conferencing)  Integrated Portal provided with Teaming Liferay 4.3 with Tomcat 5.5  Teaming Database Requirements MySQL Microsoft SQL Server Database 7, 2000 or 2005 Oracle 8i, 9i or 10g  Conferencing Voice Requirements Conference Bridge – a PCI card Supports SIP based VOIP systems PBX connections require an add-on module from SiteScape

9. Advisor.com Planning, Architecture  Database Planning - Teaming and LifeRay Databases Teaming - MySQL 5, SQL Server Windows is ok. Primarily Meta-data and descriptive text LifeRay Portal  File System Planning -Several functional Areas filerepository -Attachment files stored here archivestore -for archives cachefilestore -Attachment meta-data such as thumbnails, scaled images, text lucene -Search Indexes rss, temp, definitions -Other areas, system configured File System Sizing Formula:  # of Attachments x Average Attachment Size = Total Attachment Space  Total Attachment Space x.04 = SQL Data Space  SQL Data Space x 5 = SQL Storage Space

10. Advisor.com Planning, Architecture eDirectory Team Membership LDAP Novell ® Teaming Server GroupWise Client RSS Client Email In/Out RSS Newsfeed Notification Portal Containers Teaming Portlets WebDAV Client Web Browser Address Book of Teams LDAP iCal † Team Tasks Team Calendar OES File Server Discussion Forums WebDAV Team Documents

11. Advisor.com SLES Novell ® Conferencing Server VOIP Server Novell ® Teaming Server GroupWise GWIM Novell ® Conferencing Architecture High Level Hardware Bridge PBX * Pidgin IM client Presence module or SIP *Requires additional add-on module from SiteScape GWIM plugin eDirectory LDAP Conferencing

12. Advisor.com Planning, Question Break  Ask'em if you got'em! ?

13. Advisor.com Implementation, Teaming Administration ~Live Demo~  Login  Default Role Definitions WorkSpace and Folder Administrator -Assign all rights to workspace/folders Administrators, except for 'Site Administration' Participant -Assign rights to participant users of a workspace/folder Site Administrator -Entire site Administration for all workspaces/folders Team Member -Assign rights to Team Member users of a workspace/folder Visitor -Assign rights to Visitor users of a workspace/folder Workspace Creator -Gives rights to create a Team Workspace (Default: All users can create a Team Workspace)

14. Advisor.com Implementation, Teaming Administration ~Live Demo~  Workspace Types Global -System-Wide Personal -Individual Users Team -Many Users, inside/outside the organization  Rights flow down through workspaces and are inherited from the parent workspace  Set up the Global with a small, organized set of content  Control the Users' Initial Experience  Content is King!

15. Advisor.com Implementation, Teaming Administration ~Live Demo~  Workspace Folders Discussion Blog Calendar GuestBook File Folder Milestone Folder Photo Album Survey Folder Task Folder Wiki

16. Advisor.com Implementation, Help Desk Team ~Live Demo~  How to Set Up a Help Desk Team Create the Team Workspace Add Team Members Select the Workspace Folders Set Team Access Rights Set Up Email for the Workspace Invite Users  How to Join a Team The Users Experience

17. Advisor.com Summary  Plan, Document the Teaming+Conferencing Design  Create a Pilot first  Define one or more Teams to build  Set up the System  Create the Teams  Test the Teams/Users  Critique it and....  Rinse and Repeat for Production!

18. Advisor.com Planning, Question Break  Ask'em if you got'em! ?

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