1. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. Lean Your Library: How Lean Six Sigma Strategies Can Improve Operations and Save Money for Your Library Presented by Ned Parks

2. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. What is lean? Why lean? Principles of lean Goals of lean Types of waste Lean tools Steps to achieve lean systems

3. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. What is LEAN? Lean is a systematic approach of eliminating waste so every step adds value for the Customer

4. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. Why LEAN? To add value by reducing waste!

5. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. What is value? Value - A capability provided to a customer at the right time at an appropriate price, as defined by the customer. Cost Quality Delivery

6. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. What is waste? Waste is any activity that consumes time, resources, or space but does not add any value to the product or service.

7. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. 5 Principals of LEAN Define value from customers perspective Identify the value stream Make process flow Pull from the customer Head to perfection

8. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. 4 Goals of LEAN Improve quality Eliminate waste Reduce time Reduce cost

9. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. 7 Types of Waste Overproduction (when production should have stopped) Waiting (inactivity) Transport (unnecessary movement) Extra Processing (rework and reprocessing) Inventory (excess inventory) Motion (extra steps taken by employees) Defects (do not conform to specifications)

10. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. LEAN TOOLS Waste elimination Standardized work Poka yoke 5s visual workplace Continuous improvement Process Mapping Value stream mapping

11. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved.

15. Value Added vs. Non-Value Added Continuous focus on increasing value added activities If value added activities are increased by 10% = gain of only 2%! Focus on reducing non-value added activities by 10% = gain of 8% value added! Non-Value Added Value Added 80% 20%

16. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved. What can you LEAN in your library?

17. www.nedparks.com New Directions Learning & Development  2010. All Rights Reserved.