1. Senter for entreprenørskap – Silvia Tofte ENT4050 Dynamic Organizing Centre for Entrepreneurship

2. Senter for entreprenørskap – Silvia Tofte Lectures 18.08.09 15.09.09 29.09.09 06.10.09 Multiple Choise test (ch. 4-9) 10.11.09 24.11.09 Multiple Choise test (ch. 10-13) 01.12.09 Hand in Reflection Rapport

3. Senter for entreprenørskap – Silvia Tofte Agenda Team assignment Debrief –Includes theory from chapter 2 and 3 Reflection Rapport –½ - 1 page –Theoretical reflection

4. Senter for entreprenørskap – Silvia Tofte Team assignment –Slide show with music only “one” song –Theme: Team and Motivation Include litterature from chp. 2 and/or 3 –Time: 1 hour

5. Senter for entreprenørskap – Silvia Tofte Integrated Model of Successful Team Performance Model serves two purposes Description Prescription Team context affects team’s ability to: Perform effectively Build and sustain motivation Coordinate people CHAPTER 2

6. Senter for entreprenørskap – Silvia Tofte Exhibit 2-1. Integrated Model of Successful Team Performance CHAPTER 2 Organizational Context Team Design Team Culture Ability Knowledge Skills Education Information Motivation Intrinsic Extrinsic Strategy Communication Coordination Productivity Cohesion Learning Integration

7. Senter for entreprenørskap – Silvia Tofte Essential Conditions for Successful Team Performance Knowledge, skill, and ability Motivation and effort Coordination strategies CHAPTER 2

8. Senter for entreprenørskap – Silvia Tofte Exhibit 2-3. The Social Loafing Effect CHAPTER 2 High Low One Person Working Alone Small Groups Large Groups Amount of Individual Effort Expended Number of People Working Source: Greenberg, J. (1996). Managing behavior in organizations, p. 189\. Upper Saddle River, NJ: Prentice Hall.

9. Senter for entreprenørskap – Silvia Tofte Team Performance Criteria Productivity Cohesion Learning Integration CHAPTER 2

10. Senter for entreprenørskap – Silvia Tofte The Team Performance Equation AP = PP + S - T AP = actual productivity PP = potential productivity S = synergy T = performance threats CHAPTER 2

11. Senter for entreprenørskap – Silvia Tofte Types of Team Pay Incentive pay Recognition Profit sharing Gainsharing CHAPTER 3

12. Senter for entreprenørskap – Silvia Tofte Purpose/objective Eligibility Program award levels Benefit implications Funding Types of awards Nomination procedures Timing Award presentation Program evaluation CHAPTER 3 Exhibit 3-5. Implementing Recognition Awards: A Guide Source: Adapted from Gross, S. E. (1995). Compensation for teams: How to design and implement team-based reward programs. New York: AMACOM.

13. Senter for entreprenørskap – Silvia Tofte Exhibit 3-7. Pay Strategies for Four Types of Teams Source: Adapted from Lawler, E. E. (2000). Rewarding excellence: Pay strategies for the new economy (p. 217). San Francisco, CA: Jossey-Bass. CHAPTER 3

14. Senter for entreprenørskap – Silvia Tofte Team Performance Appraisal What is measured? Job-based pay Skill-based pay Competency-based pay Who does the measuring? Single-source evaluations Multi-source evaluations CHAPTER 3

15. Senter for entreprenørskap – Silvia Tofte Exhibit 3-9. 360-Degree or Multi-Rater Feedback CHAPTER 3 Superiors’ Ratings Employee Customers’ Ratings Subordinates’ Ratings Suppliers’ Ratings Other Team Members’ Ratings Source: Novak, C. J. (1997, April). Proceed with caution when paying teams. HR Magazine, 42(4), 73–78.

16. Senter for entreprenørskap – Silvia Tofte Rater Bias Inflation bias Extrinsic incentives bias Homogeneity bias Halo bias Fundamental attribution error Communication medium Experience effect Reciprocity bias Bandwagon bias Primacy and recency bias Conflict of interest bias CHAPTER 3

17. Senter for entreprenørskap – Silvia Tofte Ratee Bias Egocentric bias Intrinsic interest Social comparison Fairness Listening to advice CHAPTER 3

18. Senter for entreprenørskap – Silvia Tofte Guiding Principles, Part I Goals should cover areas that team members can directly effect Balance the mix of individual and team-based pay Consult with team members who will be affected Avoid organizational myopia Determine eligibility (who qualifies for plan) Determine equity method CHAPTER 3

19. Senter for entreprenørskap – Silvia Tofte Guiding Principles, Part II Quantify criteria used to determine payout Determine how target levels of performance are established and updated Develop a budget for the plan Determine timing of measurements and payments Communicate with those involved Plan for the future CHAPTER 3