1. The Changing Face of Travel Industry In Singapore

2. Retail Seminar Last Semester

3. What can I learn from this seminar? Travel information and trends Network with guest speakers Realize opportunities available in the travel industry New insight into the travel industry Informative and educational talks by industry experts on the travel industry

4. Challenges Exchange rate fluctuations Natural disasters like tsunami, floods World epidemic & endemic –SARS, Flu Terrorism Fuel Costs Lack of new attractions Trade Agreements

5. Bangkok, Thailand, January 26, 2005 -- The World Tourism Organization is to convene a high level international meeting in Phuket between January 31 - February 1 to discuss an action plan for regional tourism recovery in the wake of the December 26, 2004, tsunami disaster. “Sars strikes down Asia tourism” “The general economic slowdown, the legacy of 11 September and the war in Iraq have all helped to depress demand for travel around the world.” (BBC, 15 May 2003)

6. AC Nielsen: “31% adults in Singapore now earn more than $2,500 monthly and 41% have made a trip overseas in the past 12 months.” Come September this year, many departments within Singapore's Civil Service will implement a new work schedule for its employees. Under the new plan announced by Singapore's Prime Minister, Lee Hsien Loong in his National Day Rally speech, civil servants will be able to enjoy a five-day work week. - RSI English SINGAPORE : More and more Chinese families are spending the first two days of the Lunar New Year away from home. Helped by the long weekend, some have left Singapore as early as Saturday afternoon. – CNA, 6 Feb 2005

7. “The genie is out of the bottle”, is how JP Morgan regional aviation analyst Peter Negline describes the introduction of low- fare carriers in Asia. Following the success of AirAsia in Malaysia and, further afield, Virgin Blue in Australia, new low-fare carriers are being planned in several parts of the region, including Indonesia, Thailand and Singapore. Low cost carriers business tipped to grow in Asia Pacific region MasterCard International has projected a bright future for low cost carriers in the Asia Pacific region. (1/19/2005) Tickets can be so inexpensive on the Dublin-based Irish carrier Ryanair, for instance, that it's nearly a ''no-fare carrier,'' said industry expert Ron Kuhlmann.

8. Singapore Tourism Board- ambitious targets of tripling Tourism Receipts & creating 100,000 additional jobs in the tourism industry by 2015, supported by a S$2 billion Tourism Development Fund Free trade, more travel US-Singapore Free Trade Agreement to spur corporate travel Singapore - The signing of the US-Singapore FTA in May will generate large volumes of corporate travel between the US, Singapore & ASEAN in the mid to long term. (Business Travel News, July 2003) Oil prices affect Asia's airlines With the fear of SARS and bird flu outbreaks behind them, travelers are returning to Asia's skies in their droves, yet airlines are bracing for turbulent times ahead. (CNN, Sep 1, 2004)

9. WHAT LIES AHEAD? … LET’S HEAR FROM OUR SPEAKERS

10. OUR SPEAKERS Mr Joseph Lim – Manager, Travel & Hospitality Business, STB Mr Kevin Cheong- Chairman, Association of Singapore Attractions Mr Philip Ho – Manager, Zuji