1. State of the Association 2011 Hey, Look Us Over!

2. Catch our passion… why we do what we do “Thanks to ALM and all the education that I went through I am able to rebuttal each proposal. My laundry is very competitive in the market place and “the competition” is having trouble showing it is more cost effective to outsource.  Managing the metrics  Reporting data on linen by item  Comparing costs to national averages

3. Catch our passion… why we do what we do Our passion has been about  Reviewing the by-laws and begin a process to adapt quicker to the changing business environment  Be the premier educational source … and provide laundries with the tools to run efficient operations  Engage our members  Develop a solid strategic plan

4. The Bylaws  Foster an environment that provides the most efficient mechanisms to move the organization forward.  Avoid total turnover of the board to maintain continuity and shorten the “learning curve”  Encourage a progressive leadership

5. Our mission  A mission that focuses on the growth necessary for our organization and to position ALM as a leader in our industry.

6. Engaging our members  60% of our committee members are serving for the first time  Fostering leadership  Creating an “investment”  Opportunities for involvement

7. Develop a solid strategic plan CLEAN ‘09 – Where we were CLEAN ‘ 11 – Where we are Educational programs  Webinars  Vital Threads  Changes to the ALLC  Guide to Assessing Healthcare Quality  Revisions to the environmental services program

8. We’ve grown by facing challenges Departure of our Executive Director Leadership for the CLEAN Executive Committee Positioning ourselves Eric Puckett – Communication & Marketing Specialist Kelly Werner – Member Services Manager Additional Office Associate Journalism/Public Relations Intern Executive Director

9. So, hey…look us over! We think you’ll like what you see