1. California Association of Realtors OPERATORS OF CALIFORNIA

2. What is PCOC? Pest Control Operators of California is our Industry Trade Association PCOC was founded in 1932 Created Structural Pest Control Board Shared Goal to Protect the Consumer Higher Standards for Member Companies

3. Why choose a PCOC company? Industry Leaders Current with New Rules & Regulations Legislative Involvement Bound to Arbitration Ethical Guidelines – PCOC Code of Ethics Partners with National Pest Management Association

4. Why is a Termite Report Important? Disclosure Informed Decision Asset Protection Documentation Protects Your Reputation

5. Frequently Asked Questions What is Section I? 1990.(f) – Section I contains items where there is visible evidence of active infestation, infection or conditions that have resulted in or from infestation of infection. What is Section II? – Section II items are conditions deemed likely to lead to infestation or infection but where no visible evidence of such was found. * Further inspection items are defined as recommendations to inspect area(s) which during the original inspection did not allow the inspector access to complete the inspection and cannot be defined as Section I or Section II.”

6. What do we look for? – Wood Destroying Organisms Termites, Structural Damage, Wood Boring Beetles, Dryrot, Fungus, etc. – Conducive Conditions Plumbing Leaks, Faulty Grades, Moisture Conditions, Shower Leaks, etc. Where do we look? – Interior, Exterior, Attic, and Substructures (*When applicable) What is an inaccessible area? – Areas that cannot be physically / visually inspected. FAQ’s

7. What is the Difference Between a Termite Inspection and a Home Inspection? – While the Inspections May Appear To Be The Same, We Are Looking For Different Issues Within The Structure.

8. What Do They Look For? TERMITE INSPECTIONS Termites Fungus Dryrot Other WDO’s Termite Damage Structural Damage Conducive Conditions Identify Plumbing Leaks HOME INSPECTIONS Deterioration to: Structural System, Exterior, Roofing Plumbing Problems Electrical Heating & A/C Insulation & Ventilation Fireplaces Fuel Burning Appliances

9. Why Would I Have to Fumigate? 1991.1 …evidence indicates that wood-destroying pests extend into an inaccessible area(s), recommendation shall be made to either: (A)enclose the structure for an all encompassing treatment utilizing materials listed in Section 8505.1 of the code, or (B) use another all encompassing method of treatment which exterminates the infestation of the structure, or FAQ’s

10. (C) locally treat by any or all of the following: exposing the infested area(s) for local treatment, removing the infested wood…. Local treatment is not intended to be an entire structure treatment method. If infestations of wood-destroying pests extend or exist beyond the area(s) of local treatment, they may not be exterminated. FAQ’s

11. Termite Reports There are four types of reports you may receive. – Complete – Limited – Supplemental – Reinspection

12. Termite Reports Complete Report: A complete report is the report of an inspection of all visible and accessible portions of a structure. Limited Report: A limited report is the report on only part of a structure.

13. Termite Reports Supplemental Report: A supplemental report is the report on the inspection performed on inaccessible areas that have been made accessible as recommended on a previous report. e.g. Locked areas, decks, garage, damages Reinspection Report: A reinspection report is the report on the inspections of item(s) completed as recommended on an original report or subsequent report(s). e.g. Work done by others

15. Termite Reports Common questions: How do I find information within the report? Where is the price? What does 1A, 2A, 4A actually mean? What is Further Inspection? Where is the certification?

16. Termite Reports Please Note: There are two styles of reports you may receive.

17. Inspector FR0001 Inspector Pest Control Operators of California 1234 ABC Street Sacramento, Ca 90000 916-111-2222 PR 1234 345 Main Street Anytown 90000 01-01-0000 1 of 7 This is a one story, stucco, single family residence. It has an attached garage or carport and an attached patio. It has a composition roof and was occupied and furnished at the time of inspection.

19. Termite Reports The Main Difference is the coding of the findings. (1A, 1B, 1C, etc.) The code on the graph coincides with the findings & recommendations on the subsequent pages.

20. Termite Reports 345 Main Street Anytown 90000 01-01-0000 2 of 7

21. Termite Reports 345 Main Street Anytown 90000 01-01-0000 3 of 7

22. Termite Reports 345 Main Street Anytown 90000 01-01-0000 4 of 7

23. Termite Reports Reminder: All Findings (2A, 3A, 4A, etc.) within the report refer back to the graph on page 1.

24. Termite Reports 345 Main Street Anytown 90000 01-01-0000 5 of 7

27. Termite Reports What if the report has No known / visible wood destroying organisms or infections? You will see a certification statement within the report. – "This is to certify that the property described herein is now free of evidence of active infestation or infection in the visible and accessible areas."

28. Termite Reports What if I need to have termite work done? – Once work is completed you receive the following….... * Work Authorization form and notices must be signed by an OWNER or AUTHORIZED AGENT

29. 345 Main Street Anytown 90000 01-01-0001 01-01-0001 2A,3A,3B 4A, 5A Certification: "This is to certify that the property described herein is now free of evidence of active infestation or infection in the visible and accessible areas except as follows: 4A, 5A (Section II items)

30. Termite Reports Company business practices will vary yet the overall format of the discussed forms will not. Pricing delivery will vary based on each companies business practices.

31. Questions?