1. Wild About WCR  Each table has an envelope containing several “parts”  Each person will select one “part” from the envelope  You have 10 minutes to brainstorm as a group and come up with ideas on how your “parts” are important to the “whole” and how they each play a part in achieving a healthy and fully functioning Women’s Council Chapter

2. Membership is Everyone’s Responsibility

3. Today’s Objectives Learn how to: Articulate the Brand Attract new members Retain existing members Explore the new BRG model and membership leadership alternative Communicate Value

4. We are a network of Successful REALTORS ®

5. empowering women to exercise their potential as entrepreneurs and industry leaders

6. Our Vision

7. Through our influence as successful business professionals, women will effect positive change in the profession and in the broader community

8. Articulating the Value of Women’s Council of REALTORS

10. Why do we care? “Unless someone like you cares a whole awful lot, nothing is going to get better... It’s not!” ~ Dr. Seuss

11. Recruitment Stories Mother told you to go Just happened by the meeting Searched the web Board of REALTORS newsletter Broker or manager requested Affiliate invited you REALTOR invited you Friend invited you

12. Who Do You Recruit?? Successful professionals with whom you cooperate Professionals in the business over 3 years Brokers/Owners/Managers The Faces of Women’s Council

13. Why Recruit New members bring skills and & years of experience that they can use to benefit each other and the Council Having more members creates a larger sense of Community More members help to build a bigger, better, stronger Council for you

14. Tools to help you Recruit www.wcr.org Check out these turnkey tools for chapter leaders and members to assist with your recruiting and retention efforts Check out these turnkey tools for chapter leaders and members to assist with your recruiting and retention efforts: Recruitment & Retention Contest (PDF)Recruitment & Retention Contest (PDF) Brand Document (PDF)Brand Document (PDF) Calling Script (Word document)Calling Script (Word document) WCR Fact Sheet (Word document)WCR Fact Sheet (Word document) Member Application (PDF)Member Application (PDF) Membership Application (Word document)Membership Application (Word document) Testimonial Flyer (Word document)Testimonial Flyer (Word document)

15. Recruitment and Retention Contest Recruitment Guidelines & Tips

16. Recruitment Calling Scripts

17. Membership Applications

18. ! Key You are NOT Alone! National Women’s Council toolsNational Women’s Council tools Vice President of Membership orVice President of Membership or Membership Marketing ChairMembership Marketing Chair Membership CommitteeMembership Committee All Chapter MembersAll Chapter Members

19. New Structure vs. VPM Beta Test now available to replace VPM with a membership Marketing Chair Membership Marketing Chair is an appointed position wherein you could serve for many years Would oversee the Membership Committee Develop membership retention and recruitment strategy Oversee or manage the chapter’s marketing efforts

20. Develop a Plan Target Prospects –Who’s most likely to join Set Recruitment Goals –Yearly Goal –Chapter Level Goals –Recruitment Contests Goals

21. Recruitment Numbers WHO are our members?  15% are 65+ years old  43% are 55-64 years old  9% are men **these are national numbers WANTED

22. Recruitment Numbers WHY do we want to target professionals who have been in real estate for a while? Less time in real estate = Less likely to renew membership Out of members dropped by March 31 st this year 40% in business less than 3 years As of July 10, 2012 – 2,500 new members 50% of these members are not likely to renew next year Mid-career professionals who are established and looking to take their business to the next level. WE NEED: Mid-career professionals who are established and looking to take their business to the next level.

23. Sample Chapter Small Board of REALTORS® 50 Women’s Council National Members 45% over the age of 55 Chapter celebrating 15 th year Membership Goal = 60 Total Need to achieve Gold Level Status on Annual Report

24. Chapter with 50 members in 2012 and only a 60% Renewal rate ~ Retains 30 members But, Loses 20 members Membership Goal ~ gain 20% over last year To get to 60 total members they would have to Recruit 30 new members BUT But, if they Retained 90%... Recruit only 15

25. Recruitment Testimonials from Award Winners Now spend 3 minutes at your tables to brainstorm Ideas on Recruitment Appoint a scribe to report the best ideas of your group

26. MEMBER EVOLUTION Prospect New Active Renewing MemberValue Member Value

27. Why members renew? - Defining Value Recognition and involvement Offer quality programs with timely topics Remind members to renew

28. Make renewing easy for your members Print a copy of the current Not Yet Renewed Report the day of the meeting. Encourage members to pay online or to call in with their credit card payment.

29. When you ask members to become involved, you are helping them access the benefits of WCR membership. Keep your chapter viable and vibrant for the long term by creating a pool of developing future leaders. A downloadable PDF version is available from the WCR Web site in the Member Center Chapter Tools page. Use this form for question 21 in your local chapters Annual Report/Business Plan.

30. New Member Orientation Welcome Testimonials Introduce PMN Introduce Governing Board Q & A Fill out “Task is to Ask” List of Upcoming Events Adjourn

31. Annual Report Annual Report Chapter Profile Chapter Profile National Website tools National Website tools Target market to successful REALTORS ® Target market to successful REALTORS ® How Recruitment and Retention Affects Membership Goals

33. Power of Relationships: Touch the member as often as possible. Our Line Officers and Committee Chairs try to chat with as many members as possible at each BRM as well as each Membership Mixer and Fund- Raising event. Send “Welcome Letter” to new members. Send “Thank You Letters” throughout the year for any involvement the member had on a committee, attending an event, attending BRM.

34. Acknowledge any member’s achievement(s) at your BRM; i.e. Designations, Community Involvement, Awards, Elected Offices (local board or committee, State board or committee, National board or committee, City or County, etc.) Spotlight the member’s achievement on your Chapter Facebook Page Spotlight the member’s achievement in your Quarterly or Monthly Newsletter.

35. Offer “free” or “low-cost” CE courses to membership. We did both a PMN course and CE course totaling 15-hours while on a Chapter “fund-raising” 7-day Cruise. There was NO CHARGE for these classes.

36. Send occasion cards, i.e.: Birthday, Get Well, Condolences, etc. Send “Congratulations Letter” for any awards, recognition, etc. Make sure your Business Resource Meetings have Value – interesting educational topics and/or motivational speakers. Make your “fund-raisers” fun!

37. Review “Not Yet Renewed Report” Weekly and Share with Everyone. Make It Easy for Them. Use DocuSign to Send Membership Renewal To Members.

38. Retention Testimonials from Award Winners Now Spend 3 minutes at your tables to brainstorm Ideas on Retention Appoint a scribe to report your best ideas to the group

39. Business Resource Groups Alternative Chapter Structure Allows smaller groups to operate with less structure than a typical Chapter Presents a viable option vs. disbanding 10 member minimum – all REALTORS Only 2 elected officers – Chair and VC

40. Business Resource Groups There are no Standing Committees Business Resource Meetings are held quarterly vs. 8-12 times per year Vice chair will still attend Leadership Academy Chair serves on the State Governing Board

41. Business Resource Groups Provides flexible opportunities so members can still contribute their leadership skills Insures there could be a Women’s Council presence in small areas Files a simplified Annual Report Beta testing the concept in 2013

42. Where can you find all the answers for the Council? www.WCR.org

43. WE ARE READY…

44. Pick a scribe from your table Describe Women’s Council of REALTORS ® by writing down 6 words on large paper in center of table– 3 minutes Select a spokesperson from your table to share one statement from your group with the rest of the audience Sample: “Professionals empowering each other through sharing” Group Exercise