1. Riverside County Health System Texting for Better Care Diabetes Self-Management Geoffrey Leung, M.D., Ed.M. Safety Net Innovation Network Gallery of Innovations Clark Kerr Campus, UC Berkeley May 5 th, 2015

2. http://mapsof.net/map/california-county-map-riverside-county-highlighted (accessed May 4th, 2015).

3. Diabetes Self-Management Goals Student Health Coaches Registered Dietitians Established Relationships Texting as a Tool

7. Post-Enrollment Change in Blood Sugar Control (A1c)

8. Benefits of Texting Platform Functionality Clinical outcomes Efficiency Care team “stickiness” Virtual care Triple Aim Patient communication preferences Patient engagement Patient-centered care Whole person care Next frontier in Medicine = Patient motivation and patient behavior

9. 2015 Timeline for Spread Scheduling Module Pharmacy Module Additional Chronic Disease Modules (Hypertension, Chronic Pain, Pre-Diabetes, etc.) Physician Module Survey Module (Patient feedback and staff engagement ) Goal is to engage at least 10,000 patients via platform by end of 2016