1. MATTRESS CARE GUIDELINES October 2009

2. With proper care your mattress will provide years of comfort and support. Following is a general guideline for mattress care. Please refer to specific care instructions provided by this manual: Mattress care guidelines

3. 1. How do I carry or move my mattress? Two people should normally carry your mattress flat on its side. It’s easier to handle and less likely to get damaged. Don’t bend your mattress under any circumstances.* Bending may damage the innerspring unit. Flex rather than bend the mattress when going through doorways, and don’t bend the corners when putting on fitted sheets. Mattress care guidelines

4. 2. How and why do I rotate my bedding? How do I avoid body impressions in my mattress? How do I maintain consistent comfort feel throughout the life of my bedding? We recommend that you rotate your mattress on a regular basis to refresh its comfort. Mattresses contain many layers of upholstery padding to increase their comfort life and support performance. Body indentations can be a normal occurrence in new mattresses, and indicate that the upholstery layers are conforming to a person’s individual body contours. To help minimize body impressions, mattresses should be turned occasionally throughout their life. For convenience, we have illustrated below the best method on the next page. Mattress care guidelines

6. If the mattress supplier did not deliver the mattresses with a turning schedule label, please sew a mark on each side with a number (1 for first quarter to 4) the way that you will read the number from the right side at the bed head. Mattress care guidelines

7. Mattress Turning plan (based on Housekeeping report)

8. 3. How do I care for my mattress? Keep your mattress clean. We suggest using a mattress pad. Don't allow your mattress to get wet. Protect it from water or other liquids. Don’t use dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials. Mattress care guidelines

9. 4. Don’t use an iron or apply excessive heat to the mattress. 5. Never bend a foam mattress more than 30 degree. Mattress care guidelines

10. 6. Don’t Store the mattress with vertical way for a long time. Wrong Right Mattress care guidelines

11. 1 7. Information on possible spoils on mattresses 1)Mites : - Mattresses are an ideal biotope for house dust mites today. - It may cause allergy, eye redness, itching. 2) Bacteria : - It causes illnesses and resistant even partly to antibiotics. 3) Viruses : - It is responsible for feverish infects with different symptoms. - Some viruses have become more aggressive with the last decade. 4) Spores : -Spread in the form of fungus. -They also cause skin diseases, particularly the obstinate fungal skin infection. Mattress care guidelines

12. 1 7. Information on possible spoils on mattresses (2) 5) Moulds : - It causes reddened & watering eyes, itching and running nose, cough, difficulty in breathing and rash. 6) Skin Sheds : - We lose 1.5 gms of skin shed per day. - A large part remains in the mattress - It develops an unpleasant rancid smell. 7) Dust/Particles - A mixture of particles, skin sheds, sweated out salts, mite excrements are up to 200 gm in one mattress. Mattress care guidelines

13. 1 7. Information on possible spoils on mattresses (3) 8) Spots on the mattresses : - They are often a reason to think over mattresses hygiene and to subject the mattress to cleaning. The humidity combines with the mattress dirt inside & develops an unpleasant smell. Types of the spots : -Blood, urine, sweat, coffee spots occur mostly. -All spots have one thing in common. They are visible and discolour the textile. -According to an examination, more than 98% of all mattresses are soiled and contain mite excrements. Mattress care guidelines

14. 8. Sample of Allergy test Mattress care guidelines

15. 9. Regular cleaning Mattress care guidelines

16. 1 10. Hygienic cleaning Durable mattress hygiene : -It is so necessary and worth it to perform mattress cleaning once a year to provide continuous hygiene avoiding mites and bacteria populations. -Potema Mattress Clean Spray immediately works against smells and neutralizes the allergen containing excrements of the house dust mite if you use it regularly approximately every check-out. After having sprayed the mattress you have to wait about 10 minutes before you continue using. (1 liter costs EUR 9.79 and lasts for 45 mattresses sides) Mattress care guidelines

17. 10. Hygienic Cleaning after every check-out (Potema) Supplier Potema Diversey do not have actually a similar product Mattress care guidelines

18. 11. Hygienic Cleaning on yearly/bi-yearly base Several supplier available Mattress care guidelines