1. ORIENTATION FALL 2012 AU Central One stop student services center

2. Introduction to AU Central 201 Asbury Building Integrates functions of: Student Accounts, Registrar and Financial Aid Streamlined way for students to manage the business side of being a student

3. Resources Student portal myau.american.edu Announcements, Notifications, Calendar features in the portal (and www site for parents) Eagle Finance AU email account Academic Advisors AU Central Counselors

4. Student Record Privacy Parent/Guest Access In compliance with the Federal Family Education Rights and Privacy Act (FERPA) of 1974, information about a student’s account may not be released to the third party without the student’s written permission. Parent/Guest Access to the student portal can be granted by the student to their parent/guest.

9. Important Dates & Deadlines Fall Semester Bills – mailed early July - due August (subtract aid, loans, scholarships, etc) Bills available online 24/7 at Eagle Finance Financial Aid - complete entrance counseling and master promissory notes for any accepted Stafford loans @ studentloans.gov today! Hurst 203 Financial Aid Disbursement – (pending aid on bill; loans disbursed week before classes start) 2013-2014 FAFSA deadline – May 1

10. Payment Questions Payment options – check, e-check. AU does not accept credit cards Pay online on Eagle Finance American Installment Plan – (10 or 12 monthly payments; $60 application fee) Parent Plus Loan – 7.9% Apply at studentloans.gov Outside sources of payment (529 plans; Veterans benefits; outside scholarships)

11. FAQs I don’t need AU’s health insurance. How do I waive it? I am getting an outside scholarship. How will it affect my financial aid award? What is Tuition Refund Insurance? How do I maintain my aid for next year? How do I get proof of enrollment for my scholarship/car insurance/etc?

12. Contact AU Central Portal - myau.american.edu E-mail – aucentral@american.edu Telephone - 202 885-8000 Web - www.american.edu/aucentralwww.american.edu/aucentral Fax – 202 885-1025 (financial aid documents only) Hours of operation – M, T, Th, F 9:00 – 5:00 W 10:00 – 5:00