1. MUNINDRA KHAUND OFFICE OF WEB SERVICES Social Media and Your Website: Best Practices

2. Agenda Social Media Tools  Facebook  Flickr  Twitter Social Media Best Practices  Managing social media tools  Increasing social media impact  Measuring social media effectiveness

3. Social Media: Shifting Sands Making Connections Small Acts Being You Available Everywhere 4 Ways Social Media is Changing the Non-Profit World

4. Best Practices: Managing the Tools Facebook – Promoting your Facebook Page outside Facebook Promoting your Facebook Page outside Facebook – How to Market Your Business With Facebook How to Market Your Business With Facebook Flickr – What is Flickr? What is Flickr? – How to: Make Flickr Work for Your Library How to: Make Flickr Work for Your Library Twitter – 10 Twitter Tips for Higher Education 10 Twitter Tips for Higher Education – The Twitter Guide Book The Twitter Guide Book

5. Best Practices: Increasing Your Impact Facebook – Using Facebook to Improve School Communication Using Facebook to Improve School Communication – Facebook Best Practices for Nonprofit Organizations Facebook Best Practices for Nonprofit Organizations Flickr – Using Flickr Creatively: Three Arts Organizations Innovate Using Flickr Creatively: Three Arts Organizations Innovate – How To Optimise A Flickr Account How To Optimise A Flickr Account Twitter – 5 Tips to Grow Your Twitter Presence 5 Tips to Grow Your Twitter Presence – How to Write Better Tweets How to Write Better Tweets

6. Best Practices: Measuring Effectiveness Facebook  How to Get the Most out of Facebook’s Insights How to Get the Most out of Facebook’s Insights Flickr  Measuring the Effectiveness of Interactive Media Measuring the Effectiveness of Interactive Media Twitter  9 Tools to measure your Twitter Influence & Reach 9 Tools to measure your Twitter Influence & Reach