1. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 1 DEFINE KEY TERMS ●computer system ●hardware ●software ●computer network ●central processing unit (CPU) ●program ●computer language ●operating system software ●application software

2. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 2 ELEMENTS OF A COMPUTER SYSTEM ●Input ●Processing ●Memory and storage ●Output device

3. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 3 COMPUTER NETWORKS ●Global computer network (Internet) ●For accessing the World Wide Web ●For exchanging e-mail ●Local computer network (intranet) ●Functions like a typical website ●Used to share information within an organization

4. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 4 INPUT AND PROCESSING ●Input: What are 4 common input devices? ●Processing: making things happen ●Word processing ●Desktop publishing ●Database software ●Spreadsheet software ●Presentation software

5. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 5 MEMORY AND OUTPUT ●Memory and storage ●Saving for later ●Output: What are 4 common output devices? ●Obtaining results

6. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 6 MEMORY CAPACITY

7. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 7 MANAGEMENT INFORMATION SYSTEMS ●A management information system (MIS) is a coordinated system of processing and reporting information in an organization. ●Managers need information to make business decisions. ●Computer systems and software are essential parts of MIS.

8. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 8 COMPONENTS OF AN MIS

9. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 9 DEFINE DATA SOURCES ●External data sources ●Internal data sources

10. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 10 THE MIS IN ACTION 1. 1.Identify the information needs of the organization. 2. 2.Obtain facts, figures, and other data. 3. 3.Process, analyze, and organize data in a useful manner. 4. 4.Distribute information reports to those who make decisions. 5. 5.Update data files as needed.

11. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 11 TECHNOLOGY IN SERVICE INDUSTRIES ●Public service ●Education ●Health care ●Financial services

12. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 12 E-COMMERCE ●E-commerce refers to conducting business transactions using the Internet or other technology.

13. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 13 TYPES OF E-COMMERCE ●Four types of e-commerce ●Business-to-Consumer (B2C) ●Business-to-Business (B2B) ●Consumer-to-Business (C2B) ●Consumer-to-Consumer (C2C) ●E-commerce matrix

14. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 14 E-COMMERCE ACTIVITIES ●Providing product information ●Promoting a company ●Selling online ●Conducting market research ●Making payments ●Obtaining parts and supplies ●Tracking shipments

15. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 15 GLOBAL E-COMMERCE ●Importing and exporting ●Videoconferencing

16. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 16 DEFINE KEY TERMS ●robotics ●artificial intelligence (AI) ●expert system ●computer-aided design (CAD) ●telecommuting ●piracy ●computer virus

17. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 17 WORKPLACE TECHNOLOGY ●Robotics ●Expert systems ●Computer-aided design (CAD) ●Telecommuting

18. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 18 HOME AND PERSONAL TECHNOLOGY ●School and homework ●Home robotics ●Household record keeping

19. © 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 19 SOCIAL CONCERNS OF TECHNOLOGY ●Employment trends ●Health concerns ●Computer crime ●Privacy concerns