1. Chapter 4 Managing the Global Environment

2. LEARNING OUTLINE Follow this Learning Outline as you read and study this chapter. What’s Your Global Perspective? –Contrast ethnocentric, polycentric, and geocentric attitudes toward global business. –Explain why it’s important for managers to be sensitive to global differences.

3. LEARNING OUTLINE (cont’d) Follow this Learning Outline as you read and study this chapter. Understanding the Global Environment –Describe the current composition and currency situation of the European Union. –Discuss the North American Free Trade Agreement and other regional trade alliances in Latin America. –Define the Association of Southeast Asian Nations. –Explain the interdependence that globalization involves.

4. LEARNING OUTLINE (cont’d) Follow this Learning Outline as you read and study this chapter. Understanding the Global Environment (cont’d) –Discuss the role of the World Trade Organization. –Contrast multinational corporations, transnational corporations, and borderless organizations. –Describe the different ways that organizations can go global. –Define exporting, importing, licensing, and franchising. –Describe global strategic alliances, joint ventures, and foreign subsidiaries.

5. LEARNING OUTLINE (cont’d) Follow this Learning Outline as you read and study this chapter. Managing in a Global Environment –Explain how the global legal-political environment affects managers. –Explain the nine GLOBE dimensions for assessing cultures. –Discuss the challenges of doing business globally in today’s world.

6. What’s Your Global Perspective? Ethnocentric Attitude –Belief that home country has the best work approaches and practices Polycentric Attitude –View that managers in host country know the best approaches and practices Geocentric Attitude –A world-oriented view that focuses on using the best approaches and people from around the globe

7. Exhibit 3.1 Global Attitudes

8. Regional Trading Alliances The European Union (EU) –A unified economic and trade entity Belgium, Denmark, France, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, the United Kingdom, Germany, Austria, Finland, and Sweden –Economic and monetary union (Euro) North American Free Trade Agreement (NAFTA) –Eliminated barriers to free trade (tariffs, import licensing requirements, and customs user fees) United States, Canada, and Mexico

9. Exhibit 3.2 European Union Countries

10. Regional Trading Alliances (cont’d) Free Trade Area of the Americas (FTAA) Southern Cone Common Market (Mercosur) Association of Southeast Asian Nations (ASEAN) –Trading alliance of 10 Southeast Asian nations African Union

11. Exhibit 3.3 ASEAN Members Source: Based on J. McClenahen and T. Clark, “ASEAN at Work,” IW. May 19, 1997, p. 42.

12. The World Trade Organization (WTO) Evolved from the General Agreement on Tariffs and Trade (GATT) in 1995 Functions as the only global organization dealing with the rules of trade among nations Has 147 member nations Monitors and promotes world trade

13. Different Types of Global Organizations Multinational Corporation (MNC) –A firm that maintains operations in multiple countries but manages from the home country Transnational Corporation (TNC) –A firm that maintains operations in several countries but decentralizes management to the local country Borderless Organization –A firm that organizes along business lines without consideration to artificial geographic barriers

14. Exhibit 3.4 How Organizations Go Global Hiring foreign representation or contracting with foreign managers Licensing/ Franchising Strategic Alliances Foreign Subsidiary Exporting to or importing from foreign countries LowHighDegree of Risk and Investment

15. How Organizations Go Global Exporting –Making products at home and selling them overseas Importing –Selling products at home that are made overseas

16. How Organizations Go Global (cont’d) Internal Sales or Manufacturing –Selling or having products made in foreign factories with no physical presence Licensing and Franchising –Giving another organization the right to use brand name, technology, or product specifications Licensing (manufacturing organizations) Franchising (service organizations)

17. How Organizations Go Global (cont’d) Strategic Alliance –Partnership between an organization and a foreign company in which both share resources and knowledge in developing new products or building new production facilities Joint Venture –A specific type of strategic alliance in which the partners agree to form a separate, independent organization for some business purpose

18. Managing in a Global Environment The Legal-Political Environment –Stability or instability of legal and political systems Legal procedures are established and followed Fair and honest elections held on a regular basis –Differences in the laws of various nations Effects on business activities Effects on delivery of products and services

19. Managing in a Global Environment (cont’d) The Economic Environment –Economic Systems Market economy –An economy in which resources are primarily owned and controlled by the private sector Command economy –An economy in which all economic decisions are planned by a central government –Monetary and Financial Factors Currency exchange rates Inflation rates Diverse tax policies

20. Managing in a Global Environment (cont’d) The Cultural Environment –National Culture Values and attitudes shared by individuals from a specific country that shape their behaviour and their beliefs about what is important May have more influence on an organization than the organization culture

21. The GLOBE* Framework for Assessing Cultures Assertiveness Future orientation Gender differentiation Uncertainty avoidance Power distance Individualism/collectivism In-group collectivism Performance orientation Humane orientation *Global Leadership and Organizational Behaviour Effectiveness

22. Exhibit 3.5 Globe Rankings

23. The Challenge of Global Management Increased threat of terrorism Economic interdependence of trading Dealing with increased uncertainty, fear, and anxiety Acknowledging cultural, political, and economic differences Avoiding parochialism