1. Faculty and Staff Town Hall Bill Gruszka VP Information Technology/CIO February 11, 2015

2. Agenda New Services Added in 2015 Coming attractions – Secure Wireless – Mobile App – Office 365 future features Questions

3. New Services Classroom support line – 4362 Hub Anytime – History of issues – Non-real time help ITS News Blog BYOD – New Policy Office 365 Email

4. Classroom Support Line One number to call for – D2L issues – AV issues – Network Issues The HUB will route the call

5. Hub Anytime http://hubanytime.clayton.edu What is it? – Non-real-time support for odd hours – Peer to peer support – Knowledge base for self-help – Improving over time with use

6. Hub Anytime

7. ITS News Blog Latest announcements and information from ITS Follow and you can be kept up to date – http://its.sp.clayton.edu (Select News Blog) http://its.sp.clayton.edu

8. Bring Your Own Device New Policy based on BoR Requirement – Goal: Protect sensitive, legally protected data Device protection – includes phones, tablets, laptops, external storage devices, etc. Data Storage options – on-device or cloud-based Use of Clayton State email on personal devices Training, signed declaration form, and supervisor approval required before use More Information at: Google CSU-BYOD-Standard CSU-BYOD-Standard

9. New IT Security Training Goal – Additional Information, more engaging – Available on the HR D2L site – Required by April 30, 2015 Among the standards – Always use Clayton State email for official business – Never send official documents to or from your personal email – Never store sensitive data on your personal device or personal cloud

10. Office 365 - Email What is Office 365? – A suite of collaboration products – Our first implementation is email Migration - complete – Faculty/Staff migration – Fall Semester – Students – Spring Semester More on other aspects of Office 365 coming

11. Coming Attractions Mobile App Secure wireless More from Office 365 – Office 2013 – One-Drive – Lync – Sharepoint

12. Mobile App Download “Ellucian Go” App Select Clayton State

13. Mobile App

14. Secure Wireless Current Wireless as secure as Starbucks – Not ideal for protecting Clayton State data – Not ideal for protecting Clayton State Faculty/Staff/Student Under Development – A secure SSID (wireless network to replace Marut) – CSUSecure – Faculty/Staff/Students log in one time – Wireless connections using IEEE 802.1x protocol

15. Office 365 More than Just Email Office Online (through Office 365 web app) Office 2013 for your personal use – 5 copies to computers – 5 copies for mobile devices One Drive for Business – 1 TB, cloud storage Lync – communicate through text, audio, video, screen sharing, web meetings Sharepoint – Do it yourself collaboration site

16. Office 365 More than Just Email Available at outlook.clayton.eduoutlook.clayton.edu

17. Software Downloads

18. One Drive for Business Approved, secure storage “in the cloud” – Unlike Dropbox, Box.net, etc. Available via the web from anywhere through Office 365 Syncs with your devices Share files with individuals or groups Bill’s favorite –default storage location for Office 2013 (instead of My Documents) – Always available to all of my devices – Always backed-up

19. One Drive for Business

20. Lync Communications moves to a new level

21. Lync

22. SharePoint The Ultimate Do it Yourself Collaboration Tool Create Groups “on the fly” – Add/Delete members – Share folders/files – Modify documents Just the tip of what it does – More down the road

23. Summary of New Stuff Ready Now – supported to an extent – Mobile App – BYOB – Policy and training – Personal Copies Office 2013 Coming VERY soon – Secure Wireless Available now – support varies – Office 365 advanced applications

24. Questions?