1. 1 PRIVACY SUB-COMMITTEE Update/Project Proposal Privacy enablers for Integrated Service Delivery for Canadians PSCIOC Meeting May 18, 2004 Chris Norman, BC.

2. 2 Today’s Objectives  Action Items Update  Project Proposal (funding request): –Privacy Enablers for Integrated Service Delivery for Canadians  Questions/Comments

3. 3 Context Privacy Committee Action Items ItemDescriptionLeadStatus 2.7Participate in development of shared authentication framework. IAA CommitteeInitiated – partner with IAA Committee; follow/lead auth. work in jurisdictions 2.8Develop common legislative templates (e.g. PIPAs ); analyze legislative environment with respect to integrated/alternative service delivery initiatives Privacy CommitteeCompleted – BC/Alta Acts proclaimed Jan 2004; Quebec’s already in place On-going – assessing legislation

4. 4 Context Privacy Committee Action Items ItemDescriptionLeadStatus 2.9Evaluate Alberta’s privacy architecture work for applicability to other jurisdictions Privacy CommitteeIn Progress GoC Report/ Watching brief 2.10Dialogue with IPCs Ont, GoCOn-Hold – Explore options/ maintain dialogue 2.11Continue dialogue with NCSIP to identify areas of collaboration Privacy Committee / NCSIP Ongoing 2.12Privacy Centre of Expertise Privacy CommitteeOn-going 2.13Identify common privacy issues of Integrated Service Delivery Privacy CommitteePending approval

5. 5 Dynamic Tensions between Privacy and Integrated Service Delivery Natural tension between service integration and stove-piped aspect of privacy legislation. Some of the privacy concerns include: Clear authorities for collecting/disclosing personal information for integrated programs and inter-jurisdictional initiatives Accountabilities/responsibilities for intra or inter jurisdiction initiatives/information Overlapping/conflicting policies/rules – which apply in context of multi-jurisdictions Custody/control of personal information when outsourcing

6. 6 Sub-Committee project proposal Project Title  Privacy Enablers for Integrated Service Delivery for Canadians Objective  Analyze 5-6 concrete integrated service delivery initiatives that are inter-jurisdictional to: –Identify legislative and privacy issues/impediments, options, and possible mitigation strategies, and recommended solutions and next steps Proposed Case Studies –National Routing System; First Nations Telehealth; Indian Registry System; Live, Learn and Succeed; Pensions, Allowances and Health Care

7. 7 Project specifics  Project Management – Lead GoC, AB, BC, and ON – co-sponsored by Privacy Committee and Integrated Service Delivery Committee  Deliverables –Consultation Report Describe privacy issues, gaps, strengths, vulnerabilities and common themes Identify legislative barriers to integrated service delivery Identify/analyze best practices Outline potential mitigation strategies (legislative and non- legislative) Next steps – recommendations/guidelines/tools/practical guidance  Funding Requirement – $50,000

8. 8 ISD Initiative - First Nations Telehealth  Objective – Implement telehealth in over 40 First Nations communities located in Alberta. Increases access to remote and rural First Nations and Inuit communities to essential health services  Partners – Health Canada, Alberta Region, Alberta Wellnet, Regional Health Authorities and Alberta First Nations communities  Status –Training completed in 41 communities. Working on health portal – PIA completed in 2001

9. 9 Action Plan  Finalize Statement of Work June 2004 –In consultation with PSSDC ISD  Confirm Deliverables & ContactsJune 2004  Select Contractor July 2004  Gather data (e.g., PIA’s, project charters), complete plan Aug 2004  Interviews/Analysis/Consult Oct 2004  Draft Recommendations/ mitigation practices/toolsNov 2004  Produce final report and deck Dec 2004  Present to PSCIOC & PSSDC Feb 2005

10. 10 Why should the PSCIOC support it ?  Identify and, where possible, eliminate/reduce privacy and legislative barriers that require “work-arounds”  Timing – transition from on-line services to integrating services  Common challenge facing jurisdictions – likely to increase  Promotes strategic partnerships with PSSDC (ISD Subcommittee)  Fosters proactive approach - identify options and solutions – privacy enabler  Supports common goals of PSCIOC/PSSDC - building trust for Canadians across all channels and jurisdictions  Concrete deliverables – solutions based on practical analysis of real examples of ISD initiatives

11. 11 Questions/Comments

12. 12 Other Initiatives

13. 13 National Routing System (e-Links with Provinces)  Objective – It envisions a national network, linking provincial and territorial vital statistics registration with federal departments and agencies to: –Provide real-time vital event information essential for validation and authentication –Disseminate provincial/territorial vital events data to determine program entitlement and benefit eligibility  Partners – Vital Statistics Canadian Council, Canada Revenue Agency, Statistics Canada, Passport Office and 2 potential provinces  Status – Early development stage –E-Links pilot with BC completed for validating birth certificate registration only and conducted a PIA

14. 14 Indian Registry System (IRS)  Objective – Re-engineered IRS to allow Band and Regional Offices to search and update information such as: Life events, Entitlements, Band Names, Protest, Adoption, Family Tree, etc.  Pilot with the Alberta Treaty 7 permitted Indian Registration Administrators to issue a more dignified and secure identity card to registered Indians (referred as Certificate of Indian Status (CIS))  Partners- INAC, Treaty 7 of Alberta  Status: Project completed in FY 2003-04 –PIA Completed

15. 15 Live, Learn and Succeed  Objective – Attract and retain foreign students, to study, work and live in Canada  Partners – FAC, ITC, HRSD, CIC, IC, STC, CIDA, Provinces (tbd, Academic Institutions, Canadian Missions)  Status – Early development stage –PPIA Completed

16. 16 Pensions, Allowances, Health Care  Objective – –Enable clients to apply on-line for disability benefits and health care services –Supports interactive exchange of electronic information and integrates two primary client information and benefit delivery system with the navigation portal using Secure Channel capabilities service provider to collect health and social benefits information from veterans for more than one department / jurisdictions  Partners – PEI and VAC  Project Status – Phased Implementation ongoing –PPIA Completed