1. Utility Update on Energy Savings Assistance Program & CARE Program 2009-2011 Activity LIOB Meeting January 26, 2012 San Diego, California

2. 2 Energy Savings Assistance Program 2009-2011 Activity PG&ESCESDG&ESoCalGas* Budgets Expenditure $383,925,905$159,526,172$55,607,278$224,725,250 Budget $416,912,752$180,716,942$61,987,160$217,700,993 Percent Expenditure 92%88%90%103% Activity Homes Treated 341,193278,42663,355356,586 Goal 340,884 250,336 61,152400,278 Percent Treated 100% 111% 104%89% Energy Savings kWh 130,225,02682,196,10520,598,051NA kW 32,08823,2922,426NA Therms 6,805,151NA1,095,6218,232,178 *Budget reflects Program Years (PY) 2009-2011 Annual Base and does not include $4.1 million in carry-over funds from PY2008.

3. 3 CARE Penetration 2009-2011 Participants Estimated Eligible Participants Year-to-Date Penetration Rate PG&E 1,532,6921,699,66090.2% SCE 1,451,3251,437,53799.1% SDG&E 308,596362,55185.1% SoCalGas 1,716,495 1,847,29692.9% Note: Information as of December 31, 2011

4. 4 2009 - 2011 Studies StudiesIOUCompleteReport Non-Energy Benefits (NEBs) StudyJoint UtilityYY 2009 LIEE Process EvaluationJoint UtilityYY 2009 LIEE Impact EvaluationJoint UtilityYY Refrigerator Degradation StudyJoint Electric Utility N [1] LI Market Segmentation StudyPG&E, SCEYN [2] CARE Recert & PEV Non-Response Study PG&EYY 2009-2011 Studies and Pilots were authorized in D.08-11-031, Tables on p.142. [1] This study is occurring during 2010-2012. Phase I was completed in 2011 and data was used in the 2012-2014 ESA Program Applications. [2] SCE/PG&E Analysis completed in 2011; SCE Report Finalized.

5. 5 2009 - 2011 Pilots PilotsIOUCompleteReport MicrowavesPG&EYY High Efficiency Clothes WashersPG&EYY City Of San Joaquin (Fresno Co)PG&EYN [1] On-Line LIEE-EPO TrainingPG&EN [2] Forced Air Unit (FAU)SoCalGasYY In-Home DisplaySDG&EYN [3] PCTSDG&EYN [3] 2009-2011 Studies and Pilots were authorized in D.08-11-031, Tables on p.142. [1] The evaluation will be completed within 180 days of Dec. 31, 2011 pilot completion. [2] This training pilot will begin in 2010 and will conclude in 2012. The evaluation will be completed within 180 days of project completion. [3] Report should be completed by late January or early February, 2012.

6. 2011201220132014 PG&E 100%>80% (est) ** SCE SCE actively promotes low-income programs in press releases which are unpaid. Otherwise, ethnic and general mass media outreach for CARE and the Energy Savings Assistance Program are not funded out of program outreach budgets. SDG&E 29%30% SoCalGas 47%>50% (est) ** Marketing Outreach Budgets Percent of Outreach Budget Spent on Ethnic Media from General Mass Media for CARE and the Energy Savings Assistance Program * * Ethnic media are media outlets (newspapers, magazines, radio, web, TV) that target different ethnic communities and not necessarily ethnic-owned. Ethnic media do not include targeted marketing campaigns with in-language promotion to ethnic communities such as direct mail and automated outbound calls. All applications and brochures are available in multiple languages. ** Estimates of ethnic media spent as a percentage of paid mass media spent for CARE and the Energy Savings Assistance Program.

7. 7 Service Disconnections Average Balance Prior to Service Disconnection * PG&E $638.00 SCE $417.47 SDG&E $160.00 SoCalGas $134.15 * Information for December, 2011