1. Project HELM Shut down and start up

2. 14 August 2015 – Commence shut down at 9AM 18 August – Recommence payments into CFM at 9AM 2 September – Start up at 9AM Key dates

3. Shut down Register of Radiocommunications Licences is frozen and displayed as at 14 August RADCOM and CFM – no applications for any type of licence accepted, no renewals processed, no device registrations accepted, no payments accepted. Read-only access to RADCOM for staff to assist with answering questions beyond the information provided on the RRL.

4. Payment Start-Up 18 August – Payments recommence and customers can pay invoices sent out before the shut down ie renewals or invoices for new licences. New licences will be received after go-live. Renewed licences will be available for download from the RRL.

5. During shut down No submissions accepted. Submissions returned. ACMA to make payment offices connections Contact the Customer Service Centre if a licence is needed urgently

6. Start Up 2 September – Start up SPECTRA and TechOne, restart SMAL and RADCOM Electronic submissions via ALF and Intelledox will not be automated to start Business Operating Procedures will be updated

7. Changes Online payment gateway directing payments Two BPAY numbers – CFM and SPECTRA Two invoice references – CFM and SPECTRA SMAL access only for antennas and sites only

8. Changes New customers and new payment office contacts created by the ACMA Satellite IDs being created, will be new information on the extended RRL – need as additional info in an XML. Contact ACMA for new satellites to create an ID

9. Changes Changes to forms, licences, other documents, etc outlined in presentation from 7 May at http://www.acma.gov.au/Industry/Spectrum/Spectrum- planning/Current-APs-info-and-resources/project-helm-tune-up- and-400-mhz-sessions http://www.acma.gov.au/Industry/Spectrum/Spectrum- planning/Current-APs-info-and-resources/project-helm-tune-up- and-400-mhz-sessions Or in summary form at http://www.acma.gov.au/Industry/Spectrum/Spectrum- projects/Project-HELM/changed-licensing-processes-in- spectra?utm_medium=email&utm_campaign=Project+HELM+upd ate+24+July+2015&utm_content=Project+HELM+update+24+July +2015+CID_95b858178a89c3a6e8a664d110c3c385&utm_source =SendEmailCampaigns&utm_term=Have%20a%20look%20at%2 0whats%20different

10. Contact ProjectHELM@acma.gov.au Info@acma.gov.au or 1300 850 115Info@acma.gov.au