1. www.amiproject.org Quantifying the Impact of Meeting Technology AMI Community of Interest Workshop Amsterdam, September 11/12, 2007

2. www.amiproject.org Wilfried PostSeptember 11/12 2007 2 Motivation We’re studying how organizations are adapting to change Environment Technology Our studies suit the needs of any particular client Depending on the specifics of the organization, large or small Within AMI, we study human interaction within teams Doing a particular task, in this case doing a design project How may multimodal technologies leads to better projects? How do particular tools (meeting browsers) really contribute? We need to determine the effect of new ways of working We: researchers, corporate decision makers, politicians etc. What: changes at the individual, team and organizational level Why: to deal with environmental and technological opportunities

3. www.amiproject.org Wilfried PostSeptember 11/12 2007 3 Quantifying impact in AMI Environment Organization Task Team Individual Method Means Meet Act DocumentPrepare Process Outcome

4. www.amiproject.org Wilfried PostSeptember 11/12 2007 4 Experimental Paradigm: Design Project Market Environment (simulated) Organization (simulated) Project Team (real live) Personal coach Training Service Business developer Head Department Time to market Fashion Spending capacity Project Manager Marketing Expert User interface designer Industrial designer

5. www.amiproject.org Wilfried PostSeptember 11/12 2007 5 Scenario: Designing a remote control

6. www.amiproject.org Wilfried PostSeptember 11/12 2007 6 No Meeting Browser Experimental conditions: meeting browser variants State-of-the-art Browser End-of-AMI Meeting Browser After-AMI Meeting Browser

7. www.amiproject.org Wilfried PostSeptember 11/12 2007 7 Semi-automatic data collection 120 subjects 30 teams 4 conditions 2 countries

8. www.amiproject.org Wilfried PostSeptember 11/12 2007 8 Measurements Individual characteristics Workload Team factors Leadership Supporting behavior Cohesiveness Project measures Process Outcome Usability measures

9. www.amiproject.org Wilfried PostSeptember 11/12 2007 9 Next step: organizational level meet act documentprepare meet act documentprepare meet act documentprepare

10. www.amiproject.org Wilfried PostSeptember 11/12 2007 10 Application scenarios Directing your product development Convincing your client

11. www.amiproject.org Wilfried PostSeptember 11/12 2007 11

12. www.amiproject.org Wilfried PostSeptember 11/12 2007 12 How can AMI contribute? meet act documentprepare Goal orientation Agenda management Leadership support RecordingBrowsing Workload balancing Alerting/ contacting Monitoring availability

13. www.amiproject.org Wilfried PostSeptember 11/12 2007 13 Shared Information

14. www.amiproject.org Wilfried PostSeptember 11/12 2007 14 Project Outcome

15. www.amiproject.org Wilfried PostSeptember 11/12 2007 15

16. www.amiproject.org Wilfried PostSeptember 11/12 2007 16