1. Power Conversations for Changing Behavior Nurturing Dialogues for Connecting, Creating Trust & Building Relationships 1 Additional Seat Free for each Participant Registered before 19 Jan 2015 Company : _________________________________________________________________ Address : _______________________________________________________S( ) Contact Person : Mr / Ms ___________________________ Dept : ___________________ Tel : ________________ Fax : ________________ Email : ___________________________ Amount : S$ ____________ x _____seats = S$________________ NO GST Required. Bank : __________________ Cheque/TT NO ________________ Cheque Dated: / / Registration can only be Confirmed Upon Full Payment. No Cancellations are allowed. Substitute Participant will be accepted. Character Institute reserves the rights to change the date/timing/content/location etc. Registration Form Kindly register and confirm us for the Seminar : Name Designation Handphone/DID www.Character-Institute.com Contact Character Institute Tel : 6546 5801 or admin@Character-Institute.com Workshop Presenter eMail your Info or Mail Your Registration Form together with Cheque to : Character Institute, 6 Jalan Serengam Singapore 769410 Payment can also be done through many Government Giro arrangement or MOE-IFAAS. Workshop Details Fee : S $880 per participant Include: Lunches, Snacks and Workshop Coursebook Date : 26-27 Jan 2015 or 23-24 Mar 2015 Mon-Tue 2 days Time/Venue : 9.30am to 5pm, Hollandse Club at Camden Park Early Birds Perks : 1 Additional Seat Free for each Participant Registered before 19 Jan 2015 Plus Softcopy of Printer-Ready Posters, Screensavers Quotes, Articles, Templates, etc. $30 Book Voucher for FIRST 20 Paid Registrations Workshop Topics Assessing Your Workplace Situation ‘pH Level ‘ of the Environment 8 Intelligences & 3 Learning Modalities Emotional Playing Field & Workplace Culture From Shyness to Confidence to Charisma Impressive Pronunciation & Pacing 3 Steps to Improving your Voice Quality Conversations Which Connect Us Emotionally How to search for Common Grounds & Sameness How to establish Rapport & Deep Connection Engaging Dialogues Create Trust & Build Relationships Sincerity and Credibility Power of Nourishing Words & Phrases Powerful Trigger Words : Good Words and Bad Words Creating the Nurturing Environment Brings Out the Best in People 5 Languages of Love Talk your Way to Team Closeness Ways to Make People Feel Good about Themselves How to Praise Sincerely & Effectively Ways to offer Encouragement effectively Questions which improves your Daily Interactions with Colleagues, Clients, Friends, & Family 10 important Questions -People Always Wanted to be Asked Nudge Theory & Persuasion for Change Storytelling, Negotiating & Influencing Discussing Rights from Wrongs Handling Difficult Conversations Inner Worlds of Difficult People Establishing Fairness & Politeness Reconciliation Tips Solution-Based Questioning Methods Nurturing Conversations with Under- Performing Colleagues, Student or Child Miracle Questions Techniques For Whom This workshop is relevant to all professionals : Administrators, Managers, Dept Heads, Project Team Leaders, Customer Service Officers, Sales Personnel, Government Servants, Corporate Trainers, Sports Coaches, School Administrators, HODs, Teachers, Lecturers, Instructors, Counselors & Curriculum Planners — anyone who needs to know how to communicate in a way which shows respect, establishes common ground, builds rapport, inspires change & wins people over. Ms Joanne Ng’s is the Founder of Character Institute. Over the past 10 years, Character Institute has trained more than 5000 Singapore Educators, Counselors and professionals from MNC and Govt Depts. Character Institute works very closely with many top psychologists and Education PhDs, including the famous Professor Emeritus Thomas Lickona, PhD, often known as “the Father of Character Education.” Before setting up Character Institute, Joanne has 15 years of work experience in several MNCs and Government Stat Boards as a Trainer and Regional Training & Marketing Manager. It was from working in the Corporate world that she saw how important Great Teams, Good Rapport & Values are for the working adults and in the business arena. Joanne has been an inspiring and nurturing speaker since. She has indeed touched and transformed several young lives. Ms Joanne Ng’s passion and sincerity for helping people re-discover their strengths, values & motivation is clearly visible. From the many years of learning and sharing with International Character Experts and local PhD Psychologists, Joanne has come to realize that Success & Skills cannot be taught through lectures and counseling alone. To develop long term Self-Growth and supportive Teams, one has to practice, communicate and nudge 100% of the time, fundamentally through Nurturing Conversations. Joanne received lots of praises from most of her workshops : Fun to learn and Learned a lot.