1. The Charlbury Group

2. About Us Based in Kidlington, Oxfordshire Independent, specialising in providing IT solutions in the housing and financial sector Management team of mortgage and technology specialists in lending, arrears and IT Established over five years ago Work with a number of well known brands including Lenders, Field Agent Companies, Contractors, Asset Managers and Litigation Solicitors Have built and maintain an established platform used by many UK lenders

3. A small selection of our Partners

4. Overview of AMS AMS is a web based distribution and information collection system Lender AMS Litigation Solicitors Field Agents Asset Managers

5. AMS Key Points Lender maintains full control of instruction distribution to your supplier panel with an easy to use allocation engine Tailored independent and aggregated management information Exception reporting based on your working methods Little or no IT work required by you One connection provides multiple connections Full audit trail Secure data transmission Low cost

6. The role of TCG Lenders choose, pay and manage the relationship with suppliers All data and case information is the property of the Lender or the supplier TCG has already built/builds connectivity with numerous suppliers The level of connectivity depends on the suppliers ability and business process TCG does not charge for building an interface The majority of connectivity is via a full XML interface Creating interfaces removes double keying which reduces cost and errors

7. Connectivity Connectivity is about understanding the process and needs of all suppliers as well as building IT links TCG always strives to build a great relationship as well as full XML interfaces with all of its partners The majority of TCGs partners have built full XML interfaces already TCG will work with whatever type of interface that the supplier prefers A web based data capture screen is viewed as a short term solution whilst we assist the supplier build a full interface

8. BCP, DR and Security TCG hosts systems in 2 secure data centres with a fully managed environment Data replicated in near-realtime to DR data centre Familiar with lenders policies on BCP and security Server and computers managed by Active Directory SSL used to encrypt data for external access. Firewalls to secure all network access to the outside world Registered for data protection, with regular training In last 5 years we have NOT had any unscheduled down time in working hours.

9. AMS Litigation

10. Lender AMS: Litigation Litigation Solicitor  Lender-controlled Allocation Engine  Full suite of Management Information  Case reconciliation  Exception reporting AMS Litigation

11. Key Features Lender-controlled allocation process based on your rules TCG can work with any type of data feed from Lenders Data security - all data is encrypted before transmission Little or no double keying as data is self populated into the solicitors’ workflow systems Automatic instruction receipt confirmation from solicitor Full audit trail Real time automatic updates as case progresses Online independent & aggregated MI Performance MI can be used to drive future instruction allocations Please see sample MI pack for more details

12. Costs No set up fees or on-going development fees for anyone Limited I.T. / No I.T. work required by you as we have built the pipe work and many of the direct connections already Litigation Solicitors pay TCG £3.50 plus VAT per instruction

13. Some AMS: Litigation users

14. AMS Summary Ease and control of instruction distribution Independent and aggregated management information No IT work required by you One connection to AMS provides multiple connections to suppliers Full audit trail Secure data transmission Low cost The AMS platform is the only established working platform across litigation, asset management and field agent suppliers TCG happy to provide (encourage you to contact) referees