1. *HCL Confidential ICE OFM – Logging Exception Auditing Framework

2. *HCL Confidential SYNOPSIS No centralized auditing & logging framework for the enterprise Audit format differs from application to application Product skills needed to monitor and audit the exception No correlation of exceptions CURRENT PAIN AREAS Ability to Search on Audit entries (Project, Module, Transaction ID and Dates) Provides an easy means to correlate transactions audits to corresponding exceptions and payloads Ability to Search on exception events (Error code, Transaction id and dates) Notification alerts on Exception event Event notification to application groups/ exception code specific list Ability to suppress duplicate notifications Ability to search on Log entries similar to Audits with ability to filter based on Log Level Configurable means to change log levels Only authorized users allowed access to application. OFFERINGS OF LOGGING AND AUDITING FRAMEWORK

3. *HCL Confidential SYNOPSIS Check for Duplicate Error Shutdown the interface which got faulted automatically Email notification – From framework instead of from individual services Write the payload in encrypted form for reprocessing Reprocessing(manual) Reprocessing Specific error Batch Reprocessing OFFERINGS OF ERROR HANDLING FRAMEWORK

4. *HCL Confidential OFM – LOGGING EXCEPTION AUDITING FRAMEWORK SOLUTION DESIGN INSTALLATION CONFIGURATION KNOWLEDGE MGT High level design Low level design NA CONFIGURATION & IMPLMENTATION COOKBOOK WEBEX TRAINING RECORDING TECHNICAL PRESENTATI ON PARAMETERS TO MEASUREVALUE EFFORT REDUCTION TO CUSTOMER255 MD OF EFFORT COST REDUCTION TO CUSTOMERAROUND 300K USD OPTIMIZATION EFFICIENCY IMPROVEMENTSINGLE APPLICATION TO MONITOR END-END SYSTEM’S AUDIT, EXCEPTION, LOGGING INFO

5. *HCL Confidential High level overview

6. *HCL Confidential How Error Handling works?

7. *HCL Confidential

8. Application A (e.g CRM) Application B (e.g Java based) Application C (e.g MDM) Oracle fusion middleware JMS/WS Push 1. Unique ID for entire transaction 2. Suppress same error code in sending multiple notification 3. No pull 4. Both JMS and WS are supported Pictorial representation – how framework works?