1. Practice Managers with Special Interests Fiona Grove Development Manager PwSI Team

2. A non clinical group Access Finance Commissioning Developing new enhanced services Service redesign Business Consultancy Employment legislation Estates Management Health and Safety Infection Control QOF assessment Risk Assessment Training and Development Information Management and Technology

3. Developing a service Assessing need, planning the service Commissioning the service Schemes Developed by the PCT Schemes Developed by Practice Managers or External Agencies Common Issues for all schemes Education, training and support Evaluation and monitoring

4. Examples of PMswSI Brent Teaching PCT Practice Management Consultancy To create Practice Manager with Special Interests by increasing the levels of strategic management within general practices across Brent and to improve levels of communication between the PCT and individual GP practices Consultancy project Telephone support Peer review Training PCT Projects

5. Examples of PMwSI cont. Practice Management Competency Framework Aim:- That all Practice Managers within the PCT are able to achieve the competencies outlined within the new GMS contract at either level 1, 2 or 3. The service being developed is identifying the specific learning needs of individual existing and new Practice Managers, and implementing a series of training courses that meet the identified needs.

6. Other Information and Help Professional Accountability and Legal Framework Professional Standards Employers Liability Health and Safety For further information on Health and Safety at Work please go to www.hse.gov.ukwww.hse.gov.uk Commissioning Services Training and Education Directory of Support, Training and Development For further information please go to http://www.cgsupport.nhs.uk/Primary_Care/Resources. asp#management_and_development_programme http://www.cgsupport.nhs.uk/Primary_Care/Resources. asp#management_and_development_programme

7. Any Questions?