1. COMMUNICATION & DOCUMENTATION

2. Communication Systems and Radio Communication Components Base System Stationary Mobile 2-way radio (transmitters/receivers) Mounted in vehicles Transmits @ 25 to 50 watts Range: 10 to 15 miles Portable radios (transmitters/receivers) Handheld Transmits @ 1 to 5 watts

3. Repeaters Cell Phones

4. New Technology Microwave Digital Governed by the FCC

5. Times IHERN Reports

6. Medical Direction To avoid miscommunication & Misunderstanding Speak clearly and slowly Repeat word for word If unclear, ask to repeat If order appears inappropriate, question the physcian

7. Verbal Report

8. Interpersonal Communication Use eye contact Be aware of your position and body language Use language pt. can understand Be honest Use patients proper name listen

9. Mental Disability If hard of hearing speak clearly and slowly Blind speak normally explain what is going on Language barrier interpreter

10. Communicating with a child Come down to the childs level Children often sense lies faster than adults