2. 04 Apr 06 First Line Technology Interagency Cooperation Partnering Together Jeffrey M. Goldberg Manager of Products and Special Services First Line Technology, LLC 2006 Utah Leadership Conference

3. 04 Apr 06 First Line Technology Once Upon A Time…

4. 04 Apr 06 First Line Technology What Are The Issues? Communication –Personal –Interoperability Failure to plan Poor intelligence

5. 04 Apr 06 First Line Technology Cooperation co·op·er·a·tion (noun) - –The act or practice of cooperating. –The association of persons or businesses for a common benefit.

6. 04 Apr 06 First Line Technology Partnering part·ner·ing (verb) - –The act of uniting or associating with another or others in an activity or a sphere of common interest.

7. 04 Apr 06 First Line Technology Case Study You accept a position with an agency in an area that is new to you. After speaking with your staff, you realize that there are no mutual aid agreements in place and your predecessor has “burned all of the bridges”…now what?

8. 04 Apr 06 First Line Technology Why Cooperation Is Necessary? Joint planning Safer response More coordinated response Faster more efficient recovery Required by HSPD – 5 and NIMS

9. 04 Apr 06 First Line Technology Challenges to Cooperation Communication issues Who is in charge? “Stovepipe” planning processes Distrust Sound

10. 04 Apr 06 First Line Technology We Shall Overcome Meet one on one Use neutral territory Form an informal partnership – then solidify Discuss areas of mutual concern Look for your neighbors strengths Find common ground

11. 04 Apr 06 First Line Technology Making Friends Communicate frequently Build two – way communications Enhance customer service Visit the trenches

12. 04 Apr 06 First Line Technology Influencing People Do not over sell Communicate the need for change Involve, not impose Communicate, involve, enable, and facilitate

13. 04 Apr 06 First Line Technology The Contractor is Not Evil Private Sector Resources Understand your needs Memoranda of Understanding/Pre- Event Contracts Involve them in the ENTIRE process

14. 04 Apr 06 First Line Technology I Have It All Right Here… If it wasn’t written down, it didn’t or won’t happen Document, document, document Never assume

15. 04 Apr 06 First Line Technology Interagency Cooperation Capitol Hill Emergency Management Working Group Interagency Working Group on Federal Workplace Emergencies

16. 04 Apr 06 First Line Technology Interagency Cooperation Joint Terrorism Task Force Local Emergency Planning Committee Regional Planning Councils State Associations

17. 04 Apr 06 First Line Technology Jeff’s Rules of Cooperation 1.Know the players BEFORE an incident  Plan together – train together – exercise together 2.Know your assets 3.Know your neighbors assets 4.Have pre-existing mutual aid agreements/memoranda of understanding (a requirement of NIMS)

18. 04 Apr 06 First Line Technology Know the players BEFORE an incident Plan together – train together – exercise together When In Doubt – See Rule #1 Jeff’s Rules of Cooperation

19. 04 Apr 06 First Line Technology Case Study You accept a position with an agency in an area that is new to you. After speaking with your staff, you realize that there are no mutual aid agreements in place and your predecessor has “burned all of the bridges”…now what?

20. 04 Apr 06 First Line Technology Questions?? Jeff Goldberg Office: 719-302-2326 Mobile: 703-473-8835 Email: jgoldberg@firstlinetech.com Toll Free : 866-556-0517 Fax: 202-318-8480