1. Registrant Engagement Through CPD Aoife Sweeney, Head of Education, CORU - Health and Social Care Professionals Council, Ireland

2. Agenda Promoting registrant engagement with regulation through continuing professional development: a case study Promoting registrant engagement with regulation: interactive discussion with attendees

3. Context CORU – multi-professional health and social care regulator Implementing regulation to 15 professions Unique service delivery context

4. Registrant Engagement “Effective two – way engagement and communication with regulatees can lead to positive regulatory outcomes”, (ANAO, p. 15, 2014).

5. Registrant Engagement Alford and Speed

6. CORU – Health and Social Care Professionals Council “To protect the public by promoting high standards of professional conduct and professional education, training and competence among registrants of the designated professions”. Health and Social Care Professionals Act, 2005 (as amended).

7. CORU – Health and Social Care Professionals Council

8. CORU – Designated Professions Professions (15) Clinical BiochemistsPodiatrists DieticiansPsychologists Medical ScientistsRadiographers Occupational TherapistsRadiation Therapists OrthoptistsSocial Care Workers OptometristsSocial Workers Dispensing OpticiansSpeech and Language Therapists Physiotherapists...and any further professions scheduled by the Minister for Health

9. Registrant Engagement Challenges Once registered – limited mechanisms for engagement Renewal Complaints CPD

10. Continuing Professional Development Registration Boards “Give guidance to registrants concerning ethical conduct and give guidance and support to them concerning the practice of the designated profession and concerning continuing professional development” Health and Social Care Professionals Act 2005 (as amended).

11. Continuing Professional Development Council Objectives Patient and service user safety Enable 15 Health and Social Care professionals to meet Code of Professional Conduct and Ethics Promote registrant engagement with regulation

12. Issues / Challenges Legislative framework Professions new to statutory regulation Limitations of CPD Health and social care service context Registrant resistance / disengagement Diverse H&SC professions & CPD cultures No power to approve or accredit CPD provision Resource constraints

13. Framework Development Review of continuing professional development Consultation and engagement

14. Framework – Defining Ideas Focus on public protection and maintenance and development of professional competence of registrants Self-directed learning Learning in context Encourage reflective practice Recognise broad range of learning activities Suit broad range of professions and employment contexts

15. Consultation

16. Models of CPD

17. Legal Basis Code of Professional Conduct and Ethics CPD Standard Compliance mechanism Fitness to practise

18. CPD Framework Standard and Requirements

19. Framework - CPD Definition CPD is the means by which health and social care professionals maintain and improve their knowledge, skills and competence, and develop the professional qualities required throughout their professional lives. CPD is an integral component in the continued provision of safe and effective services for the benefit of service users. CPD requires engagement by health and social care professional in a range of leaning activities on an on-going basis. Framework for Continuing Professional Development Standards and Requirements for Registration Boards 2013

20. Framework- CPD Standard Standards of Performance 8. Keep your professional knowledge and skills up to date A registrant must a)Ensure that your knowledge, skills and performance are of a high quality, up to date and relevant to your practice b)Participate in continuing professional development (CPD) on an on-going basis by identifying your learning needs, making a personal learning plan, implementing the plan and reflecting on the learning you gained from the CPD activities c)Maintain clear and accurate records of your CPD and submit your records for audits of compliance when requested by the Registration Board d)Comply with the Registration Board’s CPD requirements Framework for a Code of Professional Conduct and Ethics, CORU 2013

21. Framework - CPD Requirements The registrant must: Engage in range of CPD activities on ongoing basis Complete 60 CPD credits in each 24-month cycle Demonstrate their CPD activities are relevant to their professional role and mindful of current and future practice. CPD is based on a self-directed review of knowledge, skills performance and professional qualities in the context of their professional setting Maintain an up to date CPD portfolio Participate in audit process, if requested

22. Framework – CPD Process

23. Framework – CPD Portfolio

24. Framework – Range of Learning Activities

25. Compliance

26. Process

27. Implementation

28. Implementation by profession

29. Registrant Response Engaged with consultations Reasonable / fair Support Guidance Tools

30. Enabling and Supporting Single point of contact – CPD officer Stakeholder communication Webinars / Online tools Registrant guidance Workshops

31. Issues / Challenges Audit of compliance Assessment Reflection

32. Registrant Engagement “Interacting with regulatees in a client-focused manner, a regulatory organization can more effectively elicit compliance from many of them, since the application of a client focus constitutes, in social exchange terms, a ‘gift’ from the agency the prompts reciprocity from at least some proportion of regulatees in the form of compliant behaviour”, (Alford and Speed, p. 315, 2006).

33. Registrant Engagement through CPD It’s great having the CPD Officer as a guide and mentor in getting into the practice of keeping the portfolio. I have to say the information workshop was very well received by the team. I am very excited for the future of MDT both in Hospital and Community settings when there is a common understanding around reflective practice. Its better for everyone: professionals and service user.

34. Learning

35. Next Phase of Implementation

36. The Road Ahead Still some way to go…. Online CPD recording and auditing systems Risk based approach to audit of compliance Shift to quality improvement rather than just safety – link to patient and service users outcomes Evaluation and review

37. CORU / CPD

38. Discussion

39. Registrant Engagement through CPD

40. References Alford, J. and Speed, R. (2006) “Client focus in regulatory agencies, oxymoron or opportunity?”, Public Management Review Vol 8 (2) pp. 313-331. Australian National Audit Office, (2014) Administering Regulation, Achieving the Right Balance. Better Practice Guide.

41. Speaker Contact Information Aoife Sweeney, Head of Education CORU, Health and Social Care Professionals Council, Ireland. aoife.sweeney@coru.ie www.coru.ie