1. Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors: Property Insurance claims management General Building Services : - commercial / residential / general public Landlords repairs and renovation service

2. Where to find Aspray Yell.com Internet – Aspray website Yellow pages Manchester Chamber Directories

3. How we do it... Book appointment via Aspray call centre Call to do survey Priced schedule of repairs returned to insurer Loss adjuster visit accompanied by loss assessor Scope of works/programme agreed with customer Contractors appointed Aspray invoice Insurance company directly

4. Why you should use us... Continue liaison until agreement reached Time: We chase the insurer Hassle free: We organise & pay the tradesmen Money: A free claims management service Policy holders expense limited to policy excess Confidence FCA Registered Data protection licence holder BDMA registered – accredited body £100 Voucher towards excess

5. In other words... We take care of all of the hassle and you get the repairs project managed, with only the excess to pay!!

6. Key Point... Key Point... Loss Assessor or Loss Adjuster Loss assessor’s role is to negotiate the insurance claim on behalf of the policy holder Loss adjuster may appear to be independent but he is paid by the insurance company. The policy holder does not see his report Negotiation undertaken between the two to agree the scope of the works & reinstatement costs

7. Imagine coming home to this!

8. Or this……?

9. Who can we help...? Insurance brokers Letting agents Estate agents Landlords and property owners Facilities managers Remember Aspray when disaster strikes “We take the pain from an insurance claim” Any Questions? Any Questions?