1. Los Angeles | London | New Delhi Singapore | Washington DC 8 Things I’ve Learned About the Publishing Industry Since Joining It James Wiser Manager of Library Relations & Sales Support SAGE Publications DEDU Inside Byte Friday, September 13, 2013

2. Los Angeles | London | New Delhi Singapore | Washington DC 1. Publishers do much more than you may think You likely only interact with the tip of the iceberg.

3. Los Angeles | London | New Delhi Singapore | Washington DC 2. That said, we are a business. So we really do try to make our customers happy.

4. Los Angeles | London | New Delhi Singapore | Washington DC 3. Day to day, life for me isn’t that different from working in a library. Every organization needs a good reference librarian, it seems!

5. Los Angeles | London | New Delhi Singapore | Washington DC 4. My colleagues are a lot like you. You’d like almost everyone here.

6. Los Angeles | London | New Delhi Singapore | Washington DC 5. We all need each other. We want and need libraries and librarians to thrive.

7. Los Angeles | London | New Delhi Singapore | Washington DC 6. All of us are myopic to a certain degree We won’t necessarily know to do something unless you ask.

8. Los Angeles | London | New Delhi Singapore | Washington DC 7. Your sales representative can’t do everything for you. Try to get to know more people on the vendor side than just your sales rep.

9. Los Angeles | London | New Delhi Singapore | Washington DC 8. We’re not all the same. Don’t believe a word I’ve said.