1. www.models-research.ie info@models-research.ie ICT Skills and Employment: A Key for Social Inclusion ----------------------------------------------------------------------- Dr. Susan ODonnell, Models Research European High-Tech Workforce Coalition (HTW) Meeting Brussels, 18 June 2002

2. How can we improve the transition of women and men experiencing disadvantage into sustainable employment: in ICT sector industries? and/or using ICT tools? Research question -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

3. Employment – EU Employment Strategy, National Employment Guidelines/NAPs Information society – eEurope 2005, ESDIS process Social inclusion – Human Resources Community Initiative (EMPLOYMENT and now EQUAL) Policy context -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

4. Funded by the IST Research Programme First EU-level study on this topic Field research in Ireland, the UK, Italy, Spain and Finland EU-EMPLOYMENT projects - interviews with staff, former participants, employers of former participants IST Study KISEIS (2001-2003) -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

5. Women (special focus of KISEIS project) Unqualified or poorly qualified youth (also special focus) People experiencing social and economic disadvantage People with disabilities EMPLOYMENT Initiative focus -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

6. Contacting and motivating disadvantaged groups Developing skills - ICT skills and soft skills Ensuring support for social and cultural needs Providing employment and career guidance services Developing employment progression measures Types of interventions being studied -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

7. Identifying local needs for skills Developing ICT and soft skills courses Chosing industry certifications Choosing trainers Choosing hardware and software for training Delivering the courses (also using distance ed) Issues for developing skills -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

8. Engaging with local employers Conducting placement programmes Providing supports to overcome employment disadvantage Ensuring progression in employment Tracking and mentoring individuals in employment Ensuring further training in employment Issues for employment progression measures -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

9. ITE is Inclusion, IT and Employment Sharing research and good practice internationally Some research IDd in Canada and the US Building web-based information exchange More contacts in Europe and wider internationally? ITE Research Network -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

10. Join HTW Coalition and have ongoing participation? Identify employer and industry contacts for possible interview for the KISEIS study? Identify contacts/projects for inclusion in the ITE Research network? Future links with HTW Coalition? -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

11. Employers experiences of hiring disadvantaged people with industry certs - ECDL MOUS A+ Net+ MCP MCSE? Industry concerns re training disadvantaged people for industry certifications? Desirability of training hundreds of disadvantaged people in industry certifications in local areas? Some Qs re industry certifications -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

12. Employer and industry perspectives on improving work placements for trainees with new skills? Employer and industry perspectives on improving further training in employment for employees? Some Qs re employment progression measures -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

13. Partners currently conducting field research – Models Research and WRC Social and Economic Consultants Building the ITE international research network Draft report completed December 2002 Study completed and report published in March 2003 ITE Research Network continues to 2004 and beyond KISEIS Study timelines -------------------------------------------------------------------------------------- www.models-research.ie info@models-research.ie

14. Susan ODonnell www.models-research.ie susan@models-research.ie Abbey House 15-17 Upper Abbey Street, Dublin 1, Ireland Tel: (353) 1 872 4911 Fax: (353) 1 873 3917