1. ACS ADULT SOCIAL CARE 28 th April 2010

2. Personalisation in ACS

3. Universal Services General support and services available to everyone locally, including:  Access to information, advice and support  Transport  Leisure  Education  Health  Housing  Community services e.g. libraries, adult education  Street scene

4. Early Intervention and Prevention Support available to assist people who may need a little more help, their carers and supporters at an early stage to stay independent for as long as possible such as to:  Recover from effects of illness  Safely maintain home and garden  Training to get a job  Return to work training after a break  Start taking some excercise

5. Social Capital How society works to make sure everyone has the opportunity to be part of a community such as:  Experience friendships and care that come from families, friends and neighbours  Positive interaction  Participating in discussions about community life  Volunteering  Community empowerment and use led organisations

6. Choice and Control Self directed support e.g.  Service available to meet people’s needs and those of their carers and their families  Access to information and advice  Transparency of resources available  Individuals choose who provides that support and control when and where the services are provided  Help to negotiate their support needs  Provide advocates to help people decide

7. Personalising Social Care in Richmond – The Vision  Everyone with social care needs in Richmond enabled to direct their own care and led the best possible quality of life  Stronger communities with disabled and older people valued and participating as equal citizens  Carers unique needs valued and recognised  Council resources allocated in a fair and transparent way  Meaningful contact with Council staff with minimum intrusion into people’s lives

8. Richmond Adult and Community Services Personalisation Blueprint Range of services and support opportunities Finance and support services Stakeholder participation Commissioning and Quality Assurance Carers assess ment Carers RAS Carers Services Safeguarding actions Contact and Access Self assess- ment RAS and IB allocated Support planning Agree Support plan Arrange support Review 6 week re- ablement 1243 Carers Reviews

9. Social Work Services  Access & Contact  Reablement  Assessment  Personal Budgets  Support Planning  Brokering  Reviews and QA

10. Broad Overview of the New ACS Structure Assistant Director of ACS Service Managers x 3 Access Team Reablement Team Integrated Teams X 4 PLD TeamAEDTMental Health SGA Manager

11. Care Provision Care Services:  Day Care  Community Support  Respite  Supported Living  Adult Placement  Employment

12. Wellbeing team  Focuses upon the interface between social care, health and corporate policy  The scope of work covers strategic development, partnership working, needs analysis and consultation  Key pieces of work include:  Lifelong Opportunities  Adults’ Strategic Plan  Tackling Inequalities Strategy  Joint Strategic Needs Assessment

13. ACS Workforce Development  Adult Social Care & Health  Workforce Strategy -Integrated  Workforce learning and development

14. ACS FINANCE ACS budget 2010/11 Commissioning Care Services£43.7m Community Services Operations£23.1m Commissioning, Corporate Policy & Strategy£5.5m Directorate Management & Finance£0.8m Total£73.1m Expenditure£143.5m Income(£80.0m) Capital charges & overheads£9.6m Total£73.1m

15. For all further information  This presentation was given on Wednesday 28 th April 2010 as part of “The Introduction to your local health and social care services” day.  For all information and other materials relating to this day please visit http://www.richmondcvs.org.uk/CITraining.html