1. Student Development The Gateway to … Opportunity Accomplishment Financial Solution Student Success Achievement Student Life

2. Enrollment Management A Key to Opportunity Mission: To serve the students and community by coordinating procedures related to student recruitment activities, advising prospective and current students in admissions requirements and individual program requirements, and receiving and processing admissions and residency applications. To provide various Federal and State agencies with student enrollment data related to these activities.

3. Enrollment Management Priority #1 Efficiently and accurately record test scores Procedures: Electronically import College Board SAT scores Partner with College Board to secure data Collaborate with IT to implement database Train the staff and test the data College Goals: 7

4. Career & Testing Services A Key to Accomplishment Mission: To provide testing for students in a caring and concerned manner and to provide them with information regarding career selection, employment preparedness, and job opportunities.

5. Career and Testing Priority #1 Improve placement of current students and graduates Procedures: Build New Relationships with Area Employers Identify 50 new local employers Correspond and meet with employers to introduce services College Goal: 6, 7 and 12

6. Financial Aid A Key to Financial Solution Mission: To assist students and families in obtaining financial assistance to meet their educational goals by providing a diverse array of aid opportunities.

7. Financial Aid Priority #1 Secure a reliable, guaranteed and uninterrupted source of loan funds for students Procedures: Implement Federal Direct Loan Program Collaborate with US Department of Education Collaborate with IT Services on implementation Train FA and Business Office staff on new program Publicize new procedures to borrowers College Goal: 7

8. Office of the Registrar A Key to Student Success Mission: To provide an effective registration process and to insure the accuracy and integrity of student records.

9. Registrar Priority #1 Improve efficiency of withdrawals while maintaining the integrity of required data Procedures: Review the course withdrawal process Discuss the need for process improvement with VP’s and Deans Develop timeline, rewrite policies and present for approval College Goals: 3, 7 and 13

10. Counseling A Key to Achievement Mission: To offer services to students regarding academic programs and requirements; to intervene and make referrals in an effort to retain students; and to assist in removing barriers that prevent student success.

11. Counseling Priority #1 Focus on serving our growing population of veterans and active military students Procedures: Implement Post Traumatic Stress Disorder (PTSD) training Locate PTSD trainer in our service area Develop training schedule for counseling staff Create information and sensitivity training packet Counselors provide training sessions for faculty and staff College Goal: 7

12. Student Activities/Athletics A Key to Student Life Mission: Provide a program of student activities and athletics to enhance the educational experience at CFCC through extracurricular involvement in SGA, clubs, organizations, intramurals, and athletics.

13. Activities/Athletics Priority #1 Provide additional student activity opportunities Procedures: Develop an Intramural program Evaluate curriculum Program Reviews and student surveys to determine areas of interest Collaborate with SGA representatives Determine cost and feasibility Advertise and implement selected activities College Goal: 7

14. Special Projects Priority #1 Develop comprehensive Student Development Customer Service plan to handle all communication Procedures: Create “positive attitude” reminders Staff recognition awards Develop CS workshops to include sensitivity training in dealing with difficult situations College Goal: 7

15. Disability Support Services A Key to Achievement Mission: To assure that students with disabilities have equal, effective, and meaningful access to all programs, goods and services through the use of nondiscriminatory policies and procedures and the provision of reasonable accommodations, auxiliary aids, and services, as indicated by the functional limitations of a qualified disability.

16. Disability Services Priority #1 Provide safe and efficient emergency evacuation of students with disabilities. Procedures: Investigate current student needs Develop procedures to meet needs Identify key personnel needed to implement Practice drills and train on Evacutrac College Goals: 7

17. Student Development The Gateway to A Successful Future!