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Published byBrandon Freeman Modified over 9 years ago
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Overview of ISBOA’s New Website All-in-one Economical pricing Centralized records On-demand software Ease of use Administration automation Online member engagement and self service Data safety and security Tech support About the vendor 1
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All-in-one Replaces 7 separate systems by combining: 1.Membership management 2.Webpage editing software 3.Website hosting 4.Event calendar and registration 5.Online fundraising and payments 6.Emailing tool 7.Discussion forums 2
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Economical pricing Flat monthly fee from $25/month (max. $200/month) No other surcharges (per-transaction, per-record, per-module, per-user) 10% discount for annual subscriptions No long-term contracts, no cancellation fees Free updates included (new features added every 2-3 months) Free tech support Full details online: www.wildapricot.com/pricing.aspx www.wildapricot.com/pricing.aspx 3
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Centralized records Information flows automatically from website to member database to online member directory to event registration system Centralized data storage shared between all components Saves time spent on keeping records in sync between different functions Up-to-date records are accessible online at any moment Secure remote access by authorized board members, staff & volunteers Can be used from home or office – only needs browser and Internet connection 4
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On-demand software Instant availability – runs in the web browser No software to install No special hardware required, just an Internet connection Typical time to go live: from a few days to 2-3 weeks (customizing settings, importing database records, copying content) All client accounts are automatically upgraded when new releases are published 5
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Ease of Use Designed for non-techies Makes it easy to involve volunteers, board members or others If they can use Microsoft Word, they can use Wild Apricot Saves money on training 6
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Administration Automation Replaces time-consuming manual tasks with automated routines Online application process, including approval workflow, automatic invoices and receipts for membership applications Sending renewal reminders Processing lapsed memberships Automatically emailing event announcements and reminders Puts members in charge of updating their own data and processing renewals via self-service web portal 7
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Online member engagement and self-service Website comes with built-in tools for online member community: Member directory (public or member-only) Discussion forum Blog Email newsletter tool Saves staff and volunteer time & increases member satisfaction with online instant self-service for members: New applications Contact information and profile updates Event registrations Renewals Online payments 8
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Data safety and security Automatic daily backups ensure data safety Member list, event registration, etc. can be exported into Excel at any moment Vendor security team monitors security bulletins and updates servers as necessary Product tested and certified on Microsoft Platform http://www.wildapricot.com/blogs/newsblog/archive/2007/09/12/wa-certification.aspx http://www.wildapricot.com/blogs/newsblog/archive/2007/09/12/wa-certification.aspx 9
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Tech support Free tech support Email support Online support portal http://Support.wildapricot.com http://Support.wildapricot.com –Response time 1 business day Toll-free telephone support Extensive online help database http://Help.wildapricot.com http://Help.wildapricot.com User community (discussion forums) http://www.wildapricot.com/forums/default.aspx?GroupID=10 http://www.wildapricot.com/forums/default.aspx?GroupID=10 10
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About the vendor - Bonasource Inc. Reliable vendor: est. 2001, references from Fortune 500 companies. See www.bonasource.comwww.bonasource.com Microsoft Gold Certified Partner (top designation) Safe choice: Over 15,000 organizations signed up as of February 2009 (probably #1 by number of clients for small associations and non-profits market) Regular and frequent product updates based on customer feedback - on average every 2 months. see http://help.wildapricot.com/display/DOC/0.+Release+history http://help.wildapricot.com/display/DOC/0.+Release+history Current clientele survey results positive (details in the following sections) 11
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Key Functionality Summary Membership management Customizable database fields Automation of application workflow and renewals Online payments Member history, search and reports Individual and corporate memberships Member self-service portal Online application for new members Renewals Update own profile Event registration at special member price Access member-only web pages Online community tools Blog Discussion forum Member directory E-newsletters Member Groups (e.g. board, committees) Website Selection of starting templates Customization tools to personalize look and feel Unlimited numbers of pages, pictures and documents Able to integrate video, photo albums Interactive pages (e.g. online member directory) Event registration Online event calendar Customizable event registration form Event registration report Sends notices, reminders and confirmations automatically Online fundraising Donation form and online payment Donor database, donations report Customizable donation email receipt 12
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Website Content Management Unlimited web pages, document and picture attachments Easy to update web pages – no tech skills needed 13
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Website Security Unlimited number of website administrators Individual logins for each administrator and each member Granular access control: full / website / membership / events / fundraising 14
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Website Security – Member-only Content Example General public can only see webpage designed for public access. And now member- only pages can be accessed. 15
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Membership Management – Online Payment Options –Authorize.Net –PayPal Pro –Paypal Standard –Google Checkout 16
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Membership Management Multiple membership levels Unlimited custom membership database fields Automated application workflow: from online sign-up to online payment to adding a record to your member database to sending a receipt and welcome email 17
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Membership Management – Online Application Example 18
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Member Self-Service Saves staff and volunteer time by letting members use online self service: Online application Profile updates Renewals Accessing secure member-only content Event registration Online community participation – discussion forums and blog 19
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Member Self-Service – Member Profile Example 20
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Automate Membership Renewals Automatically send reminders Let members renew with online self-service and pay online See up-to-date picture of membership at any time 21
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Online Member Directory Point and click to add searchable member directory to your website Directory is automatically updated with new member records and updates of existing records in the member database 22
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Online Member Directory – Presenting members to the public 23
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Engage Members Online Point and click to add a blog page or a discussion forum Send out email newsletters to all contacts – or a specific subset of records Let members interact online to energize your community 24
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Engage Members Online – Blog Example 25
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Event Management Add unlimited events to event database Events automatically appear on your online calendar page Past events are automatically archived Send event announcements automatically 26
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Event Management – Event Calendar Example 27
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Event Registration Customize each event registration form Automatically send event confirmations Instant online access to current list of registrations 28
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Over 15,000 nonprofit and association clients Professional and business associations Nonprofit and charitable organizations Clubs Wild Apricot Clients 29
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