1. © 2008 Caterpillar All Rights Reserved Caterpillar: Confidential Green DBS 2.3.4 to 5.0 Delta Presentation Sales-EMS

2. 2 DBS 2.3.4 to DBSi 5.0 ChangesDBS 2.3.4 to DBSi 5.0 Changes Changes to Existing Functionality New FunctionalityNew Functionality Supporting Documentation LocationsSupporting Documentation Locations Agenda

3. 3 Influencer Changes The Influencer Address file was merged into a revised Influencer Name file Each Influencer will now be assigned a unique Influencer Number by the system Changes to Existing Functionality

4. 4 Other Merchandising Changes Import External Prospect List has been removed from LSTSCRPT – Batch Job Selection. SFMO Influencer Download – This interface from SFMO to DBSi is now obsolete. Changes to Existing Functionality

5. 5 Other Merchandising Changes Merchandising Code Table: A new Salutation Code has been added as Option 0. (Examples: Mr, Mrs, Ms, etc) Changes to Existing Functionality

6. 6 Other Merchandising Changes Merchandising Code Table: Payment Terms Code has been added as Option X. (Example: D015 = Payment due 15 days after invoice date) Changes to Existing Functionality

7. 7 Salesman Name Split The Salesman maintenance screen has been changed to reflect the split of the name field into first name, middle initial and last name. Changes to Existing Functionality

8. 8 MNTCICUS (Customer Information Maintenance) F10: Customers Not Added in FINANCE Changes to Existing Functionality

9. 9 MNTCICUS (Customer Information Maintenance) Function key (F10)

10. 10 Changes to Existing Functionality MNTCICUS (Customer Info Maintenance)

11. 11 Changes to Existing Functionality MNTCICUS (Customer Financial Information screen) Customers’ Credit is controlled here

12. 12 Changes to Existing Functionality MNTCSUPR (Maintain User Preference) For Credit Limits

13. 13 Changes to Existing Functionality MNTCSUPR (Maintain User Preference) For Credit Limits

14. 14 Changes to Existing Functionality Additional Customer changes The following special characters are not allowed in customer fields that are passed to CODA: “ Double Quotation; Semi-colon ? Question Mark~ Tilde * Asterisk> Greater than sign < Less than sign| Vertical Bar Broken Vertical Bar Not Sign Fields passed to CODA are Customer Name, Search Key, Address Lines 1, 2, and 3, City, State, Postal Code, Phone Number, Fax Number, Credit Contact, Credit Contact Phone Number

15. 15 Changes to Existing Functionality Additional Customer Changes Continued DSPCICUS – Screen changes made to the Customer Information Maintenance function are reflected on the inquiry screens. MNTCIDLT – The ability to delete customers has been restricted to Prospect Customers only. Prospect Customers are customers whose Invoicing Indicator is “4”.

16. 16 Changes to Existing Functionality Date Enhancement to YY MM MNTEMITR (Inventory Transfer) MNTEMACC (Equipment Accounting Maintenance) ( More functions listed in DBS i 5.0 Significant Changes from DBS 2.3.4 )

17. Changes to Existing Functionality MNTSCTAB (Merchandise Control Table) U – Customer Type code has been added. Customer Type is now validated against these entries. X – Payment Terms code has been added. All valid Payment Terms codes must be entered using this option. Seen in the invoice. 8 – ISO Country Code screen has been added. Changes to these codes are limited to displaying a long or a short description. States are validated within countries. 0 – Salutation Code screen has been added. Values added (example: Mr, Mrs) here can be selected for influencers MNTEMTAB (EMS Control Code Table) E – Location Stores(required for inventory equipment ) code has been added.

18. 18 LSTSCRPT (Batch Job Selection) SCJN2601S Import External Prospect List batch job has been removed. Function MNTMOUCI – Salesman Customer Information Upload on the Mobile Office menu (MOMENU) should be used for uploading prospect customers. Changes to Existing Functionality

19. 19 MNTEMRNT (Rental Agreement) Credit issues will result in a “hard stop”. The agreement must be approved by your Credit Department in order to create an invoice. This applies to RENTAL agreements only. DSPCRDT (Credit Approval) Changes to Existing Functionality

20. 20 MNTEMEBO (E-Business Customer Order) Existing options 1, 2, 3, and 5 have been removed. The purpose of this function now is “Gatekeeper” for quotes sent from Global Product Quoter to DBSi. Option 7 will always take you to the Equipment Availability function. In Availability, option 14 will allow you to compare the consist of requested equipment with ordered / inventory equipment. Option 8 will take you directly into the Agreement function. Changes to Existing Functionality

21. 21 Changes to Existing Functionality Additional EMS and Sales Parameters

22. 22 Changes to Existing Functionality Additional EMS and Sales Parameters MNTEMORD – Equipment Order Maintenance MNTEMREC – Equipment Receiving MNTEMIEQ – Inventory Equipment Maintenance MNTSCPPR – Prime Product Maintenance MNTEMIAT – Inventory Attachment Maintenance MNTSCPPR – Prime Product Maintenance MNTSCPPA – Attachment Maintenance

23. 23 Changes to Existing Functionality Group Code Restrictions are Removed MNTEMMDL – Model Control Maintenance

24. 24 Changes to Existing Functionality Enhanced information defaulted to Receiver document

25. 25 Changes to Existing Functionality Reinstate “Approval” field for EMS Agreements Equipment Quote, Reservation, Agreement Inquiry, and all Agreement Maintenance functions

26. 26 Changes to Existing Functionality Recalculate Cost options added to EMS Re price job

27. 27 Agenda: DBS 2.3.4 to DBSi 5.0 ChangesDBS 2.3.4 to DBSi 5.0 Changes Changes to Existing Functionality New Functionality Supporting Documentation LocationsSupporting Documentation Locations

28. 28 Store Number Expansion Store Number fields have been universally changed from 2 position numeric to 2 position alphanumeric. All functions that maintain Store Number will allow VALID alphabetic store numbers to be used. The permissible and restricted characters are shown below. AllowedNot Allowed A – Z (uppercase only)Spaces 0 – 9Special characters NT (reserved for No Tax) New Functionality

29. 29 New Functionality Customized Pricing This enhancement provides dealers with customized Pricing (EMS Price Lists) resulting in the ability to define up to 6 pricing methods for each price list. A pricing method can only be defined to one Price List. Depending on the customer’s preference, a dealer’s sales force will quote in one of 3 methods: FOB Condition CIF Condition Landed Cost Condition Review the EMS 5.0 User Documentation for details

30. 30 MNTEMCTL (General Parameter Maintenance) Setup the relationships between existing Price list and New Pricing Methods using General Parameters Maintenance Function. MNTEMCPF (Custom Pricing Factor Maintenance) Define Price Method Factors for each of those relationships defined using the Custom Pricing Factor Maintenance function. Changes to Existing Functionality

31. 31 LSTEMJOB – Schedule Batch Jobs Create the new actual customized price list records by designating the Make and Price List to be converted in the EMJN517 Customize EMS Price List. DSPEMPRC – Equipment Price Inquiry Confirm the creation of the new price list items by using the Equipment Price Inquiry function. Changes to Existing Functionality

32. 32 Agenda: DBSi 3.1 to 5.0 ChangesDBSi 3.1 to 5.0 Changes Changes to Existing Functionality New Functionality Supporting Documentation LocationsSupporting Documentation Locations

33. Where to Get More Information ADMS Website (https://www.acndms.com)https://www.acndms.com DBSi 5.0 Significant Changes Technical  DBSi 5.0 Self Study Finance  DBSi 5.0 Application Service Packs Technical  5.0 Application Service Packs CODA Help from CODA main menu 33

34. 34 Questions?

35. 35 Application Service Packs March 2008

36. List of All Improvements 36 1. Equipment Management System New Serial Number Edit This enhancement prevents entry of an apostrophe into a new serial number for prime products and attachments. Functions affected: MNTEMORD – Equipment Order Maintenance If a serial number containing an apostrophe is keyed into the Acknowledgement screen, the message “UEM1073 Invalid Character in Serial #” is displayed. The field must be corrected before input from the screen can be accepted. MNTEMREC – Equipment Receiving If a serial number containing an apostrophe is keyed into the Equipment Receiving key screen, the message “UEM1073 Invalid Character in Serial # “ is displayed. Receipt of the equipment cannot proceed until the field is corrected. When a breakdown item is received as an attachment, if a serial number containing an apostrophe is keyed into the serial number field on the Attachment Receiving screen, the message “UEM1073 Invalid Character in Serial # “ is displayed. Receipt of the equipment cannot proceed until the field is corrected.

37. List of All Improvements 37 LSTEMJOB - EMJN67 ID/Serial Number Change Submission If a serial number containing an apostrophe is keyed into the “TO Serial Number” field, the message “UEM1073 Invalid Character in Serial #” is displayed. Submission of the job cannot continue until the field is corrected. MNTSCPPR – Prime Product Maintenance If a serial number containing an apostrophe is keyed into the Serial Number field on the Prime Product Maintenance key screen OR on the Prime Product Maintenance screen, the message “USC1056 INVALID CHARACTER IN SERIAL#” is displayed. The equipment cannot be added until the field is corrected. MNTSCPPA – Attachment Maintenance If a serial number containing an apostrophe is keyed into the Serial Number field on the Prime Product Attachment Maintenance key screen OR on the Prime Product Attachment Maintenance screen, the message “USC1056 INVALID CHARACTER IN SERIAL#” is displayed. The equipment cannot be added until the field is corrected.

38. List of All Improvements 38 3. Customer Statement Sorted by Due Date Today the invoices and credits that are displayed on the detail page are sorted in Document Code and Document Number Order. This makes it very difficult for their customers to know which invoices are due as of a certain date. This change will sort the invoices and credits in due date order.

39. 39 Application Service Packs May 2008

40. List of All Improvements 40 1.Equipment Management System 1.1Additional EMS and Sales Parameters This enhancement allows use of a new group of parameters to control EMS processing. Functions affected: MNTEMCTL – General Parameters Maintenance A new option has been added to the General Parameter Maintenance Option Screen: Additional EMS and Sales Parameters. Selection of this option displays a list of new parameters. The Y/N field is used to activate / deactivate each of these optional parameters, with a value of “Y” making the parameter active. The default value for each parameter is “N” (inactive). If inactive, the parameter has no affect on DBSi functions. New parameters are: - GROUPOPTAT – if this parameter is set to “Y”, the Group code becomes an optional field for attachments (functions MNTEMREC, MNTEMIEQ, MNTEMIAT). - GROUPOPTPP – if this parameter is set to “Y”, the Group code becomes an optional field for prime products (functions MNTEMREC, MNTEMIEQ). - MDLVALIDAT – if this parameter is set to “Y”, validation of the Display Model is skipped for attachments (functions MNTEMORD, MNTEMREC, MNTEMIAT, MNTSCPPA). - MDLVALIDPP – if this parameter is set to “Y”, validation of the Display Model is skipped for prime products (functions MNTEMORD, MNTEMREC,MNTEMIEQ,MNTSCPPR).

41. List of All Improvements 41 MNTEMORD – Equipment Order Maintenance -If the new parameter MDLVALIDAT (see above) is set to “Y”, the Display Model field is not validated for attachment orders. -If the new parameter MDLVALIDPP (see above) is set to “Y”, the Display Model field is not validated for prime product orders. MNTEMREC – Equipment Receiving -If the new parameter GROUPOPTAT (see above) is set to “Y”, the Group field is optional for attachment receiving. -If the new parameter GROUPOPTPP (see above) is set to “Y”, the Group field is optional for prime product receiving. -If the new parameter MDLVALIDAT (see above) is set to “Y”, the Display Model field is not validated in attachment receiving. -If the new parameter MDLVALIDPP (see above) is set to “Y”, the Display Model field is not validated in prime product receiving. MNTEMIEQ – Inventory Equipment Maintenance -If the new parameter GROUPOPTAT (see above) is set to “Y”, the Group field is optional for breakdown items that are converted to attachments. -If the new parameter GROUPOPTPP (see above) is set to “Y”, the Group field is optional for prime products. -If the new parameter MDLVALIDPP (see above) is set to “Y”, the Display Model field is not validated for prime products.

42. List of All Improvements 42 MNTEMIAT – Inventory Attachment Maintenance -If the new parameter GROUPOPTAT (see above) is set to “Y”, the Group field is optional for attachments. -If the new parameter MDLVALIDAT (see above) is set to “Y”, the Display Model field is not validated for attachments. MNTSCPPR – Prime Product Maintenance - If the new parameter MDLVALIDPP (see above) is set to “Y”, the Display Model field is not validated for prime products. MNTSCPPA – Attachment Maintenance -If the new parameter MDLVALIDAT (see above) is set to “Y”, the Display Model field is not validated for attachments. 1.2 Group Code Restrictions are Removed This enhancement allows addition, change, or deletion of any Group Code. Functions affected: MNTEMMDL – Model Control Maintenance Any Group Code, regardless of format, may now be added, changed, or deleted.

43. List of All Improvements 43 1.3 Maintenance of Customer Industry Codes and PWC/Application Codes This enhancement allows the direct addition of new Customer Industry Codes and PWC/Application Codes, as assigned by Caterpillar, Inc. Functions affected: MNTSCTAB – Control Code Maintenance -Customer Industry Codes have been added as a Record Type which may be selected for maintenance. -A new program for maintenance of PWC/Application codes may be accessed by pressing CF8 on the Control Code Maintenance Key screen. DSPSCTAB – Control Code Inquiry -Customer Industry Codes have been added as a Record Type which may be selected for display. -A new program to display PWC/Application codes may be accessed by pressing CF8 on the Control Code Inquiry Key screen. LSTSCRPT – Batch Job Selection -Selection for job SCJN4601S – Control Code List now includes Customer Industry Code. Job SCJN4601S – Control Code List -Report SCC201247 now includes Customer Industry Codes

44. List of All Improvements 44 1.4Enhanced information defaulted to Receiver document This enhancement causes more of the information recorded for Equipment Shipping activity to be defaulted to the corresponding Advance Receiver or Receiver when that document is created. The key to whether the information is brought into the Advance Receiver / Receiver is whether or not the Agreement Number on the Shipper is the current agreement number for the equipment being received. Functions affected: MNTEMSHP – Equipment Shipping / Receiving - Many of the fields that previously were not carried over from the Shipper document to the Advance Receiver or Receiver document are now carried over. - Because Agreement Number is the key to this enhancement, the procedure for equipment being shipped and then returned (for rental, lease or transfer) should be: -The Shipper must include the actual Agreement Number for the ID Number being shipped (ideally the Pre-shipper is created from the agreement function MNTEMRNT or MNTEMLSE or MNTEMNOC). -The Advance Receiver or Receiver document must be created while the ID Number is still on the same agreement, that is, before being returned using the Rental/Lease Return function MNTEMRLR. - Any information that is automatically populated when an Advance Receiver or Receiver is added that is not wanted should be spaced out or typed over.

45. List of All Improvements 45 1.5 Reinstate “Approval” field for EMS Agreements The Approval field was removed from agreement screens with release DBSi 5.0 in order to incorporate the field into credit check functionality. This enhancement reinstates the field on the agreement inquiry, quote, reservation, and agreement maintenance screens. Instead of “Approval”, the field is now labelled “Originator” on the screens and is 10 characters in length as opposed to the previous 3 characters. A new file called the Agreement Extension file EMPCTRA0 has been created to store the value from the screen and to additionally store the user profile of the user that actually created the document. The Agreement Extension records use a code to distinguish the two user profiles. A value of “1” for Record Type indicates the value from the screen. A value of “2” for Record Type indicates the user profile of the user that created the document. Functions affected: Equipment Quote, Reservation, Agreement Inquiry, and all Agreement Maintenance functions. The field that was previously labelled “Approval” is now called “Originator” and is on the same screens in the same location as “Approval” was previously. When the field is first displayed, it contains the User Profile of the person signed on. Users are able to change the value if desired or leave it as defaulted. The same value that is defaulted is automatically stored in the Agreement Extension file as Record Code “2”. This field is not displayed on any screen but can be reviewed using a file utility. 1.6 EMS Reprice List Reference# 416E in GPQ config 213-9271 has an in correct list price. Discount % is not pulling in 27%, it is pulling in 28.43%. 1.7 Modify program to populate EMPCTRA0