1. Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction This is a placeholder text  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text. This is a placeholder text  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.

2. Page  2 YOUR LOGO Work Flow Basic Set Sales and Distribution 2 Call Center (Inbound) Account Manager (Outbound) Account Manager calling client Conclusion of transaction This is a placeholder text  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text. 1 2 3 4

3. Page  3 YOUR LOGO Manufacturer Work Flow Basic Set Sales and Distribution 3 Product ordering (Retail shop) Product ordering via E-mail (Manufacturer) Warehouse (Manufacturer) Contractor at Customer This is a placeholder  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text. This is a placeholder  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.

4. Page  4 YOUR LOGO Work Flow Basic Set Sales and Distribution 4 Stock holding 1 Product ordering (Inbound) Stock holding 2 Stock holding 3 Contructor (Complete Product) This is a placeholder  This text can be replaced with your own text. This is a placeholder  This text can be replaced with your own text.

5. Page  5 YOUR LOGO Stock holding 2 Work Flow Basic Set Manufacturing 1 Stock holding 1Material selection Production robotics Constructor service Customer´s home

6. Page  6 YOUR LOGO Stock holding 1 Work Flow Basic Set Manufacturing 2 Production monitoring Stock holding 2 Production unit 1Production unit 2 Constructor service

7. Page  7 YOUR LOGO Work Flow Basic Set Manufacturing 3 Stock holding 1 Product ordering (Inbound) Manufacturing unit Controlling of delivery Constructor unit 1 Constructor unit 2 Constructor unit 3

8. Page  8 YOUR LOGO Work Flow Basic Set Manufacturing 4 Production place 1 Production place 2 Production unit 3 Constructor service This is a placeholder  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.

9. Page  9 YOUR LOGO Controlling of repairing units Work Flow Basic Set Customer Service 1 Engine breakdown Repairing Service Maintenance and repair tools Mobile repairing unit This is a placeholder  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.

10. Page  10 YOUR LOGO Work Flow Basic Set Customer Service 2 Engine breakdown Customer´s Call Repairing Service A B Mobile repairing unit Accounting office Repairing control A: Repairing processB: Invoice process

11. Page  11 YOUR LOGO Work Flow Basic Set Customer Service 3 Product average Complaint center (Inbound) Delivery office (Time management) Constructor (New product) This is a placeholder  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text.

12. Page  12 YOUR LOGO Stock holding 3 Stock holding 2 Stock holding 1 Work Flow Basic Set Customer Service 4 This is a placeholder  This is a placeholder text.  This text can be replaced with your own text.  This is a placeholder text.  This text can be replaced with your own text. Product average Complaint center (Inbound) Constructor (New product)

13. Page  13 YOUR LOGO Work Flow Basic Set Toolkit 1

14. Page  14 YOUR LOGO Work Flow Basic Set Toolkit 2

15. Page  15 YOUR LOGO Work Flow Basic Set Toolkit 3

16. Page  16 YOUR LOGO Work Flow Basic Set Sample Product ordering (Inbound) Delivery Service Stock holding Testing room Order processing