1. Department of English & Foreign Languages B.A. in International Languages CIP Code: 16.0101 Program Code: 185 1 Program Quality Improvement Report 2010-2011

2. Student-Learning Outcomes 1. Students will demonstrate effective verbal skills in two or more languages. 2.Students will demonstrate effective reading skills in two or more languages. 3. Students will demonstrate effective comprehension skills in two or more languages. 4.Students will demonstrate effective writing skills in two or more languages. 5.Students will demonstrate understanding of cultural norms, diversity, and historical precedent. 6.Students will demonstrate effective critical thinking skills. 7. Students will demonstrate effective research competency. 8.Students will demonstrate effective computer literacy. 2 Program Quality Improvement Report 2010-2011

3. Alignment of Outcomes 1.Mission Statement. Critical Thinking—Life-Long Learning Cultural Awareness Diversity Marketable Speaking, Writing and Research Skills 2.Plan 2013 Cultural and Economic Development Diversity Research 3 Program Quality Improvement Report 2010-2011

4. Measures of Learning and Service Outcomes 1.Student Portfolio (Direct Measure) 2.Exit Survey of Student Perception of Student Learning (Indirect Measure) 3.Mid-Program Interview (Intervention Strategy) Program Quality Improvement Report 2010-2011 4

5. 2009 Action Plan Update: Item 1 (Audio and Video Files) 1.Students have been making audio and video files 2.Having trouble putting in format for assesment 3.Looking at using w: drive 55 Program Quality Improvement Report 2010-2011

6. 2009 Action Plan Update: Item 2 (Open Door Conversation) 1.Did implement 2.Very few students used opportunity 66 Program Quality Improvement Report 2009-2010 6 Program Quality Improvement Report 2010-2011

7. 2009 Action Plan Update: Item 3 (Spanish Songs) 1.Did implement 2.Have done translations of songs in classes 3.No data as of yet 77 Program Quality Improvement Report 2009-2010 7 Program Quality Improvement Report 2010-2011

8. 2009 Action Plan Update: Item 4 (BBC French) 1.Did implement in French conversation class 2.Also using France 24 3.No data as of yet 88 Program Quality Improvement Report 2009-2010 8 Program Quality Improvement Report 2010-2011

9. 2009 Action Plan Update: Item 5 (YouTube) 1.Did implement in Beginning Spanish 2.No data as of yet 99 Program Quality Improvement Report 2009-2010 9 Program Quality Improvement Report 2010-2011

10. 2009 Action Plan Update: Item 6 (Arabic Dialects) 1.Did implement in Beginning and Intermediate Arabic 2.No data as of yet 10 Program Quality Improvement Report 2009-2010 10 Program Quality Improvement Report 2010-2011

11. 2009 Action Plan Update: Item 7 (More Arabic Composition) 1.Did implement in Beginning and Intermediate Arabic 2.No data as of yet 11 Program Quality Improvement Report 2009-2010 11 Program Quality Improvement Report 2010-2011

12. 2009 Action Plan Update: Item 8 (More Spanish Papers) 1.Did implement in upper-division Spanish classes 2.No data as of yet 12 Program Quality Improvement Report 2009-2010 12 Program Quality Improvement Report 2010-2011

13. 2009 Action Plan Update: Items Not Implemented 1.French and Spanish Clubs 2.Service Learning 3.Student Grammar Presentations 13 Program Quality Improvement Report 2009-2010 13 Program Quality Improvement Report 2010-2011

14. Student-Learning Outcome 1 PROGRAM OUTCOME CURRICULUM AREA OR TARGET AUDIENCE MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME Measurements Methods used to determine validity of measurement instruments Methods used to determine reliability of measurements Schedule for measurements Students will demonstrate effective verbal skills in two or more languages 1000-, 2000-, and 3000-level courses Student portfolio (direct) Student Survey (indirect) Use ACTFL standards Inter-rater reliability Annually, Fall Semester 14 Program Quality Improvement Report 2010-2011

15. Outcome 1: Portfolio Data 15 Program Quality Improvement Report 2010-2011 Student # 1 Student #2Student #3Student #4Student #5 Primary Language Obj 177978.5 Obj 288.5989 Obj 388989 Obj 48.5 97 Obj 598.598 Obj 6888.58 Obj 778997.5 Obj 878997.5 Secondary Language Obj 1778.589 Obj 2888.599 Obj 387.58.599 Obj 49998.59 Obj 599999 Obj 6888.58 Obj 778997.5 Obj 878997.5

16. Outcome 1: Portfolio Trend Analysis 16 Program Quality Improvement Report 2010-2011

17. Outcome 1: Student Survey Data 17 Program Quality Improvement Report 2009-2010 17 Program Quality Improvement Report 2010-2011

18. Outcome 1: Action Plan 1.Continue to support clubs, including French Film Club 2.Continued use of music, singing, and oral exams 3.Additional oral assignments in German 4.Have students conduct department business in target language 5.Continue to pursue immersion opportunities 18 Program Quality Improvement Report 2010-2011

19. Student-Learning Outcome 4 PROGRAM OUTCOME CURRICULUM AREA OR TARGET AUDIENCE MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME Measurements Methods used to determine validity of measurement instruments Methods used to determine reliability of measurements Schedule for measurements Students will demonstrate effective written skills in two or more languages 1000-, 2000-, and 3000-level courses Student portfolio (direct) Student Survey (indirect) Use ACTFL standards Inter-rater reliability Annually, Fall Semester 19 Program Quality Improvement Report 2009-2010 19 Program Quality Improvement Report 2010-2011

20. Outcome 4: Portfolio Data 20 Program Quality Improvement Report 2009-2010 Student # 1 Student #2Student #3Student #4Student #5 Primary Language Obj 177978.5 Obj 288.5989 Obj 388989 Obj 48.5 97 Obj 598.598 Obj 6888.58 Obj 778997.5 Obj 878997.5 Secondary Language Obj 1778.589 Obj 2888.599 Obj 387.58.599 Obj 49998.59 Obj 599999 Obj 6888.58 Obj 778997.5 Obj 878997.5 20 Program Quality Improvement Report 2010-2011

21. Outcome 4: Portfolio Trend Analysis 21 Program Quality Improvement Report 2009-2010 21 Program Quality Improvement Report 2010-2011

22. Outcome 4: Student Survey Data 22 Program Quality Improvement Report 2009-2010 22 Program Quality Improvement Report 2010-2011

23. Outcome 4: Action Plan 1.Provide more writing assignments 2.Adjust assignments to concentrate more on language acquisition and less on abstract concepts 3.Change course sequencing in French 4.More freewriting in German 23 Program Quality Improvement Report 2009-2010 23 Program Quality Improvement Report 2010-2011

24. Student-Learning Outcome 7 PROGRAM OUTCOME CURRICULUM AREA OR TARGET AUDIENCE MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME Measurements Methods used to determine validity of measurement instruments Methods used to determine reliability of measurements Schedule for measurements Students will demonstrate effective research skills in two or more languages 1000-, 2000-, and 3000-level courses Student portfolio (direct) Student Survey (indirect) Use ACTFL standards Inter-rater reliability Annually, Fall Semester 24 Program Quality Improvement Report 2009-2010 24 Program Quality Improvement Report 2010-2011

25. Outcome 7: Portfolio Data 25 Program Quality Improvement Report 2009-2010 Student # 1 Student #2Student #3Student #4Student #5 Primary Language Obj 177978.5 Obj 288.5989 Obj 388989 Obj 48.5 97 Obj 598.598 Obj 6888.58 Obj 778997.5 Obj 878997.5 Secondary Language Obj 1778.589 Obj 2888.599 Obj 387.58.599 Obj 49998.59 Obj 599999 Obj 6888.58 Obj 778997.5 Obj 878997.5 25 Program Quality Improvement Report 2010-2011

26. Outcome 7: Trend Analysis No trend analysis available—only one year of data with new rubric 26 Program Quality Improvement Report 2009-2010 26 Program Quality Improvement Report 2010-2011

27. Outcome 7: Student Survey Data 27 Program Quality Improvement Report 2009-2010 27 Program Quality Improvement Report 2010-2011

28. Outcome 7: Action Plan 1.Order more library resources 28 Program Quality Improvement Report 2009-2010 28 Program Quality Improvement Report 2010-2011

29. Published information on graduates 29 Academic Year 09-10 Entered Graduate SchoolWorking In Discipline Other Summer 2009 2 Fall 2009 12 Spring 2010 3 1 3 Total 5 2 5 Program Quality Improvement Report 2010-2011