1. 477 REPORTING AND MBS MOBILE Mike Chalk – MBS Development

2. 477 REPORTING

3. 477 REPORTING – FILE REQUIREMENTS 3www.cdg.ws

4. MBS includes QRT queries to assist with your 477 reporting files We also have a query to identify addresses that are missing a census tract/block assignment 477 REPORTING – QRT QUERIES 4www.cdg.ws

5. Need census tracts/block on all service addresses (active Internet and voice services) 477 REPORTING – REQUIREMENTS 5www.cdg.ws

6. Need 477 attributes set on your charges Need different charge codes for: Delivering technology VoIP vs POTS Level of Internet service (upload/download speeds) 477 REPORTING – REQUIREMENTS 6www.cdg.ws

7. We also need to know: Long distance CIC(s) Local service charges for voice 477 REPORTING – REQUIREMENTS 7www.cdg.ws

8. Disclaimer: MBS may not be aware of all census tracts/blocks where you offer Internet service MBS may not be aware of the highest advertised speeds by tract/block So, our query is: Creating a file in the correct format Including all tracts/blocks Including highest speed found by tract/block 477 REPORTING – BROADBAND DEPLOYMENT 8www.cdg.ws

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10. MBS MOBILE: MOBILE INTERFACE

11. In the MBS 3.74 release, we rolled out mobile for Trouble Task Management These are simplified, browser-based mobile versions of our core MBS modules MOBILE IN 3.74 11www.cdg.ws

12. MOBILE TROUBLE – LOGIN 12www.cdg.ws

13. Trouble Screens… MOBILE TROUBLE 13www.cdg.ws

14. MOBILE TROUBLE – SEARCH 14www.cdg.ws

15. MOBILE TROUBLE – LISTING 15www.cdg.ws

16. MOBILE TROUBLE – DETAIL 16www.cdg.ws

17. MOBILE TROUBLE – DETAIL 17www.cdg.ws

18. MOBILE TROUBLE – DETAIL 18www.cdg.ws

19. MOBILE TROUBLE - CALENDAR 19www.cdg.ws

20. MOBILE TROUBLE – FOUND CODES 20www.cdg.ws

21. Task Management Screens… MOBILE TASK MANAGEMENT 21www.cdg.ws

22. MOBILE TASK MANAGEMENT - LISTING 22www.cdg.ws

23. MOBILE TASK MANAGEMENT - SEARCH 23www.cdg.ws

24. MOBILE TASK MANAGEMENT - DETAIL 24www.cdg.ws

25. MOBILE TASK MANAGEMENT - DETAIL 25www.cdg.ws

26. MOBILE TASK MANAGEMENT - DETAIL 26www.cdg.ws

27. Directly from mobile link https://{subdomain}.cdg.ws/main/infr/h_infr_login.php From Login screen MOBILE – HOW DO I LAUNCH? 27www.cdg.ws

28. Additional features Links embedded in Task and Trouble emails Mobile versions of Plant and E-Care MOBILE - FUTURE 28www.cdg.ws

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