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Published byHollie Horn Modified over 9 years ago
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How it actually works
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Duration of campaign Strategic- long term Proctor & Gamble’s Shiksha campaign Tactic- short term Lifebuoy’s ‘Roti Reminder’ at the Kumbh Mela 2013,
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CRM Practices TransactionalPropagandaLicensing
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CSR and CRM
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CAUSE PROMOTION To increase awareness and concern about a social cause To support fund raising, participation and volunteer recruitment for a cause
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Improves attitude towards a company Generate consumer traffic, sales and increased loyalty Motivate employees and trade partners Result
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PRODUCT SUPPORTER METHOD A company gives a donation for a cause/non profit organization which is not from the sale of a product
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DONATION WITH PURCHASE Donation is triggered for each specially marked package sold during specific time frame Donation is a percentage of dollar amount of each product
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Betty Crocker’s partnership with Make-A-Wish Foundation Receives fund for a wish through consumer voting and participation
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DONATION WITH ONLINE APPLICATION Donation made through online purchase
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DONATION WITH CONSUMER ACTION A company makes a donation when a consumer takes a specific action
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Dual Incentive Method Company provides an incentive to drive consumer donations e.g., a donation match, a product coupon or discount.
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Donate a used jacket and receive 20% off a new one!
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Consumer Pledge Drives Companies encourage consumers to pledge support to a social issue or nonprofit partner. This is often accompanied by a corporate donation or incentive for each pledge.
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Donate five hours of time to their communities
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Buy One, Give One (BOGO) Method Donation by a company is communicated in terms of a comparable social impact
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Raised funds for 300 million doses of tetanus toxin vaccines Protecting 100 million vulnerable mothers and their babies from tetanus.
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Consumer-Directed Donation This promotion allows consumers to determine where and how a company’s donation is allocated, either from a set list or by “nominating” favorite charities.
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“Bullseye Gives” campaign on Facebook, which is essentially a voting application connected to the brand’s existing Facebook page
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Volunteerism Rally The final promotion encourages consumers to donate time in support of a social cause. They are rewarded for their volunteerism with complimentary goods/services.
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It provides a great incentive to volunteer and it is family focused, helping to promote volunteerism among children.
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Boost Brand Equity, Change Consumer Behavior and improve the bottom line Creates a public awareness of it’s values and willingness to support good cause
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Partnership with corporations to create social and increase shareholder value Connects to broad range of Suppliers, Consumers
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Choosing the right partner – Relationship and Reputation May weaken the trustworthiness of Non profits
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