1. Quality in e-Learning: National and European Challenges and Perspectives Quality Evaluation in Global Campus Middlesex University Distance Education Programme Dr Georgios A. Dafoulas Senior Lecturer in Business Information Systems Curriculum Leader in Pedagogy for Global Campus

2. Global Campus infrastructure RITS, China – BSC BIS, MSc BIT Ningbo, China – BSC BIS, MSc BIT SPACE, China – MSc BIT HKUST, HK – BSc BIS HK SPACE, HK – BSc CompNet, MSc BIT, MSc e-Com RITI, Egypt – MSc BIT Inter-College, Cyprus – MSc BIT SPGG, Singapore – BSc BIS HCMUT, Vietnam – BSc BIS, MSc BIT AUT, Lebanon – MSc BIT, MSc e-Com Dubai, UAE – Middlesex Campus 3 London Campuses – HE, TM, TP 600 students 6-8 modules for each year 4,000 students project supervised remotely (London)

3. Ningbo, China SPACE, Shanghai, China RITS, China UST, HK SPACE, HK SPGG, Singapore HCMUT, Vietnam RITI, Cairo, Egypt Inter-College, Cyprus AUT, Halat, Lebanon Dubai, UAE

4. Mechanisms for e-Learning Local Support Centres (LSC) Tutor support Labs & assessment centres e-Learning material Global Campus CD OASIS, WebCT VLE Module Readers (text books MU Press) Middlesex University participation LSC validation SCATE pedagogical model Tutor training Curriculum Leader visits to LSC Module Leader support

5. Quality Evaluation in Global Campus Global Campus Curriculum Leaders evaluate syllabus, module units and tutors School of Computing Science APC & SQC evaluates course structure, accreditation, BCS standards and assessment Middlesex University validates LSC Quality Assurance Agency (QAA) currently performs a Collaborative Provision Audit (CPA) by visiting Middlesex University and Partner Institutions

6. Global Campus Quality Evaluation Mechanisms SCATE – pedagogical model CD ROM verification Syllabus Academic Coherence form Change Control form 10% annual updates Annual Pedagogic Review Module Modification plan Module Units GC Author kit & checklist Reviewer checklist LSC Tutors Recruitment & Training sessions Tutor weekly report forms

7. School of Computing Science Quality Evaluation Mechanisms Validation of Learning Materials Copyright Tutorial feedback Equal opportunities Support & Course Infrastructure Staffing & Employment Staff Development Assessment Programme Evaluation & Enhancement Distance Learning Centres Damage Limitation

8. Middlesex University Quality Evaluation Mechanisms Centre for Learning Development Programme Management Programme leaders Course leaders Module leaders Curriculum leaders Administration Academic Procedures

9. Quality Assurance Agency Quality Evaluation Mechanisms Qualifications delivered through collaborative arrangements are of an appropriate standard Provision is of an acceptable quality Oversight and management of the quality of provision is appropriate ----------------------------------------------------------- Preliminary visit– 01/09/2004 Number of visits notification– 01/10/2004 Self-evaluation submission– 31/01/2004 Selected partners announced– 14/02/2005 QAA briefing visit– 19-21/05/2005 QAA visits to partners– 25/04..27/05/2005 QAA audit– 6-10/06/2005

10. Things can still go wrong The TIMES – Higher Education Supplement (THES) 18/11/2004 Assessment in London and China Seminar tutor providing model answers A case of plagiarism??? Director of Curriculum and Learning Quality (DCLQ) Alan Murphy Quality Assurance Manager (QAM) Jan Eldridge

11. Research in Global Campus ADEPT EU Project (Holland, Thailand, Singapore) IntCultNet EU Project (Finland, Greece, Czech Republic, Serbia-Montenegro, Vietnam) OASIS & Student Accessibility Instructor-Learner & Learner-Learner Computer Mediated Communication Assessment and the Role of Feedback Pedagogical Model (GC author survey) Learning Styles (GC tutor & student surveys)